Stalkbuylove — order not confirmed

I placed an order with sbl for a co-ord set on 5/10/2019 and even made an online payment for same from my paytm account of rs. 1343
My order still isnt confirmed yet after 19 days and their is not any cancel option on their app for this order.
I have mailed them my complaint as theire customer care number has incoming barred.
Its completely unprofessional to tale the money and not deliver the product.
I dont want the product i just want my money returned.
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    StalkBuyLove Phone
    +91 11 4000 7000
    StalkBuyLove Address
    A-64, FIEE Complex, Okhla Phase - II, New Delhi, Delhi, India - 110020
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