| Address: | STANZA LIVING CORPORATE OFFICE 6th floor, OSE Towers, 5B Hotel Aloft, Aerocity, New Delhi, Delhi 110037 | | Website: | www.stanzaliving.com |
Refund of the Pre-Booking Amount of 7500 against cancellation informed with in 48 hours of prebooking.
Would like team to make a note that I have paid 7500 via bank online transaction in as a pre booking amount for 1BHK flat owned by stanza, Hyderabad for which i seek refund as i am not moving with this property. I have informed my concerns to the stanza operations/customers support teams and they event have arranged a callback and close my query by providing response that refund can't be done.
All this happened offline as i haven't signed any terms and conditions with the team, they have not informed me on this refund policy because this happened offline instead of their website. For online sale they always do 100% refund that is mentioned in website www.stanzaliving.com. My concerns are with refund as because after paying 7500 they haven't not provided by any formal communication on the booking id/any reference if against which 7500 is being hold. After Speaking to the executive who with offline deal was done said that you payment transfer via is the only receipt which was done by me in the account details provided by excecutive which is stanza bank account. I am concerns about my hard earned money which stanza can hold without providing me any services in this case which is flat and as i am not interested in talking services from them please help me to get the refund. Was this information helpful? | 
