Stanza Living — Security

Address:	Stanza Living Compton House, Lal Bagh Main Rd, SGN Layout, Vinobha Nagar, Sudhama Nagar, Bengaluru, Karnataka - 560027.
Website:	stanzaliving.com

I'm currently living in Stanza Living Compton House, Vinobha Nagar, Bengaluru.

I had a package delivered to Stanza Living Compton House a few days back. At the time of the delivery, I was in my office. So, as usual, the security guy collected my package. When I returned from the office in the evening, my package was torn open, and the contents inside were stolen.

The security guy casually says that it must've happened when he was using the restroom and that he had assigned another staff person to look over while he wasn't there. When I asked that other staff person, he said he had seen a guy(another resident) opening the package and asked his name. The guy responded with my name. Obviously, it's written on the package clearly, so he must've read it.

I've informed the incharge over here. He said he'd find out the culprit from the CCTV footage. He promised that he'd either find out or get me a refund.

It has been a few days since this happened. The staff person that saw the culprit has resigned from here. He was the only person who saw the culprit. Now the incharge isn't even picking up my calls.

The package contained a 2TB HDD from Seagate. I needed that hard drive for my work. Now I can neither continue my work nor buy a new one because I didn't get either a refund or did the staff find the culprit. They are not even concerned about my issue in the lightest!

There is no customer care number anywhere, not even on their website. They only provide numbers to their marketing staff and not the customer support numbers. I doubt if there even is customer care for stanza living.

Please help me resolve my issue.

Thank You.