[Resolved] Star Cj Alive — Delivered 2nd hand and Damaged Product in Home Delivery | |||
In January 2014, I ordered A swipe 3D+ Life Tablet from StarCJ alive.They delivered it into 4-5 days.When it Arrived at home, I found it damaged as the tablet speaker was not working and also get to know that it is a 2nd hand product which was already sold to another consumer before. I submit a complaint regarding this.They asked For DOA(Dead at Arrival) Letter for Change the product.I also produced that. I was continuously calling them for solving my complaint but they keep making me foolish by diverting calls to their Boss and Heads Employees. at that time, I lost hope and started using it in thought I will submit it for Service. I submit this tablet for Service to service center on 5th May as it was under 1 year warranty, and received it after one month on 6th June. and it was again with same problems i.e. its speaker are not working. Please take a strict action against this Organisation. attachment: 1). Bill of tablet from star CJ Alive 2). A snapshot of Damaged Tablet Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
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6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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