[Resolved]  Star Cj Alive — Electric Roti Maker bought from Star CJ Alive

Address:

New Delhi, Delhi

Hi, I have ordered an ELECTRIC PEACH COOK WELL APPLICANCE ROTI MAKER worth rupees 1, 699 in beginning Sept from Star CJ alive. In the advertisement displayed by them on Star CJ channel, it was working perfectly fine and basis that we have placed an order. We have go the product delivery on 11th Sep'14, Invoice # is[protected] and order # [protected]. We have used the roti maker the very next day but its not giving the result which was displayed in the advertisement. Since then I have almost call 4-5 times to Star CJ call centre for replacement or at least arrangement of a demonstration but everytime they provide me contact nos of retailer which either in a no response condition or wrong no. Please help me on this as I am feeling cheated here, seems these ppl show wrong advertisements just to impress customer and post delivery of the product they dont even bother to help customer if wrong product delivered or customer is facing any issue. Thanks & Regards, Ritu Lal [protected]