[Resolved]  Star Cj Alive — my product is not working

i am PARMINDAR KAUR, FROM NEW ASHOK NAGAR EAST DELHI, DELHI i had ordered a SHEFFIELD INDUCTION COOKTOPsh 3003 with COOKWARE as its ORDER NO.- [protected] it had been delivered to me on rigth day but from the day it was issued to me the induction cooktop is not woking and as it have a warranty of 1 yrs also . i had not used it and wanted to replace or take the product by giving my money back to me.and please give solution as possible as u can for this other wise i have to complain to consumer court. as i had complaint so much times but they are not giving me solution . cut my call in between .