[Resolved]  Star Cj — Cancelled Order no. [protected] to be taken back

Address:Nagpur, Maharashtra

I have placed an order of Bhalaria Dinner set but due to some personal reasons, later on i have also cancelled that order, Though the order was cancelled, still the docket has been delivered to my address and erroneously the same was accepted by one of my family member. I have called on[protected] and requested for taking back the docket, and as confirmed by your customer care executive the docket will be taken back in next 3-4 days and refund will be processed in next 7 days. However now i am getting response that once the order is accepted the same can not be taken back. Would like to request you to take the order back and process for refund at earliest to avoid any legal proceedings
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi Faraz,

We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.

Thank you for choosing Shop CJ

Regards,
Shop CJ India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information