Star Cj — Dispute Request for order number[protected]
N
neeraj kumar rai
from Lucknow, Uttar Pradesh
Address:
New Delhi, Delhi
Dear Team,
This is the mail regarding the dispute for the order number[protected] which was placed On 12-Aug for the product (Roti Maker) which i was received on 24 and that was faulty after receiving that product at once i made a call to[protected] and log a complaint for the replacement of product. I got a new product and when my wife used it there is current coming in that product and then we again call on the same number for the refund on 5th sep after making query over the phone one of your senior agreed for the refund and assured me that they will issue a cheque.When i tried to call and know the status for my cheque they told me they never promise for that.
Ask there quality team for the recoding of calls. Right now One month is already passed and neither i used my Roti maker nor i have the refund.
Now the user of that Roti maker do not have dare to use it due to the shock(Current).
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