[Resolved]  Star Cj — False advertisement regarding size of clothes

Address:Chennai, Tamil Nadu

I had ordered for a pack of 6 Sehar Brand kurtis on March 13, 2015 amounting to Rs.2699/- by order no:[protected]. The product was delivered through Gati Couriers 12.45 p.m on March 16, 2015. The Sizes were 2 inches lesser than what was advertised on their channel on T.V. As per their advertisment, XXL size (which i had ordered) was supposed to be 46-48 inches but on receiving the kurtis, I found that 3 kurtis are 44 inches and 3 kurtis were 45 inches. When i contacted the customer care, they gave irresponsible answers and could not solve the issue and they put me on hold for nearly ten minutes wasting my time and money. Star CJ should take responsibility for advertising such unscrupulous brands like SEHAR and lose valuable customers. I have lost my hard earned money of 2700 rupees.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Aug 8, 2021
Complaint marked as Resolved 
Complaint comments 

Comments

Hi Mariaa,

We regret that your experience was not up to your expectations. We are eager for a chance to serve you better in future.


Regards,
Shop CJ

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information