Star Cj — False Advertisement regarding size of clothing

Address:

Chennai, Tamil Nadu

I had ordered for a pack of 6 readymade "SEHAR" kurtis after watching the advertisemnt for the same on STAR CJ channel on March 13, 2015. I had ordered for XXL size kurtis. They had shown in the advertisement that the chest size of XXL size is 46-48 inches and on ordering, the customer care represntative of STAR CJ mentioned that the chest size is 47 inches. My order number is : [protected]. I got the delivery of the product yesterday through GATI Couriers. On receiving the product, to my disbelief, the chest size of the kurtis were 44 inches for 3 kurtis and 45 inches for 3 kurtis. I have paid Rs. 2699/- for this product and it is a waste of money. On calling STAR CJ, the customer care represntative insisted that the size is 47 inches for XXL size but i informed her that it is only 44 and 45 inches. She could not sort out the issue and put me on hold for ten minutes with no person to attend the call. STAR CJ should be made responsible for my loss as it because of their false advertisment and false information gave by their customer care represntative that i purchased the product and my hard earned money has gone for a waste. Star CJ is responsivle for promoting such unscrupulous brands such as "SEHAR".