Star Cj — Magic Mop - Need details for purchase of Spare Parts

Address:Pune, Maharashtra

I am a satisfied user of Magic Mop over the last 18 months. While the mop is still working condition. However, the White Round Cap which joins the mop cap has broken. I would like to have the contact details from where I can have this spare purchased, preferably locally in Pune or can also be ordered out. Kindly advise.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

my magic mob head is break how can i get new mof head.

Hi Ramesh,

We hope satisfactory assurance was provided by our team. We are eagerly waiting for the next time we get to serve you.

Thank you for choosing Shop CJ

Regards,
Shop CJ India

Maharaja JMG

I purchased two JMC in different times through on line. The JMC purched latter one is not functioning while using the small jar. The warranty is for three years. The problem was from the begging. Kindly take necessary steps for the same.
I request you pl. send a copy of the invoice of the JMC purchased latter on whose warranty is three years.
SHOP CJ Network Customer Care's response, May 28, 2016
Verified Support
Hi Bipin,

We apologize for the inconvenience caused. Request you to provide us the Order ID so that we can resolve your issue.

Thanks!

Regards,
Shop CJ India

regarding size of shoes i have ordered

I have received my order no.[protected] but the size of two shoes i.e item code 145353 & 145925 of size 9 is tight & I want to replace these both shoes with size 10
SHOP CJ Network Customer Care's response, May 28, 2016
Verified Support
Hi Rahul,

We’ve escalated this issue to the concerned team and request you to allow us sometime.

Regards,
Shop CJ India

About product

I purchased one Maharajah juicer mixture grinder ultimate in month of May. The order no. is [protected].but it is not working.I complaint many times but no response.only I want to know what should I do now.Send any one for resolving the problem because it is in warranty period.
SHOP CJ Network Customer Care's response, Jun 28, 2016
Verified Support
We apologize for the inconvenience caused. Request you to provide us the Order ID so that we can resolve your issue

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information