[Resolved]  Star Cj — not returning my money or not giving ranking

Address:Bangalore, Karnataka

i have purchased slim belt instead of giving slim belt they have delivered a jwellaries and i ahve complained to the star cj so many times but there is no use and even i spoke to seniors also no use i spoke one senior by name kissan he told me with in two it would be done he said in the month of auguest but even today there is no change. if i will call they put on hold for a ofen hour and they will tell my senior is not avalable that is going on and on from the month of may even i have not remember my order no. also. even i use to call weekly twice or threes but no use on may 17 only that returned product has been returned star cj. therefore i request after this complainnant it will move on i hope for the good reply.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, I have ordered an fitness slim belt worth of rupees 1, 690 in the
month of 24th April 2014 and my order no. [protected] from Star CJ
alive. In the advertisement displayed by them on Star CJ channel, it was
working perfectly fine and basis that we have placed an order. i have
got the product which i have not place instead of placing the slim belt
they delivered jewellery and subsequently I have made complaint to the
star cj the product was returned product and they have received
17/05/2014 they send massage to me they are cancelled the order which i
have placed, Since then I have almost call 20 to 30 times to Star CJ
call centre for refund of my money which i paid i had spoke with the
senior one his name kissan he said within two days you will receive call
from us he said in the month of August till today no progress. Even
today I have called most of the times they will make my call hold for a
20to 30 minutes. Kindly make my money will refund.i have complained on 24/09/2014 to on line fourm there is no use its a waste of time and there is no response from the forum or star cj alive.

Thanking you.
vijaya
[protected]
Hi Vijaya,

We hope your issue is resolved, thanks for connecting with us, hope we get to serve you soon.

Thank you for choosing Shop CJ

Regards,
Shop CJ India

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    SHOP CJ Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    2029
    Pending
    347
    Resolved
    1185
    SHOP CJ Network Phone
    +91 12 4430 6000
    +91 22 4128 6000
    SHOP CJ Network Address
    6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
    View all SHOP CJ Network contact information