Star Cj — purchase of Vego cooler

Address:

Mumbai City, Maharashtra

Dear Sir/Madam, I have purchase 1 vego cooler for 2900/- on 19/6/2014. Same day i made compaint about it to star cj home shopping, about it that it is not working as you have shown in advertisement, infact it is not giving cooling like table fan also. they have given me the no. of Vego service centre, very very bad experience from vego service centre, they did not bother about it, given some instruction to operate it, as i told them tht i go thourgh your manual. againt after two days i had called them, no response, then i called up again at star cj, they conference me to the service centre, and they said they will send someone in two days this promise i got on 25/6/2014. again no response, i called star cj, they transfer the call to senior authority. she assure to get back to me very soon, but till today no response, this people are cheating the customer. kindly do something to stop this. please do something. suchita mandavle [protected]