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R/sir/madam
I had orders diamond pan, kadai & nonstick tawa as free gift on dated 17/6/15 of rupees 2999. But for kitchen, what I received is diamond jewellery set of rupees 2999. I had registerd complaint so many times to [protected] on dated 17, 19, 21, 26, 29, 30/6/15, 3, &6/6/15. But till date no response from starcj had received.
Kindly help
I had orders diamond pan, kadai & nonstick tawa as free gift on dated 17/6/15 of rupees 2999. But for kitchen, what I received is diamond jewellery set of rupees 2999. I had registerd complaint so many times to [protected] on dated 17, 19, 21, 26, 29, 30/6/15, 3, &6/6/15. But till date no response from starcj had received.
Kindly help
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+91 12 4430 6000
+91 22 4128 6000
6th Floor, Star CJ Plaza, Doctor DB Marg, Near Apsara Cinema, Grant Road, Mumbai, Maharashtra, India - 400007
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On dated 03/03/2015 i ordered 3 quantity of store smart vacuum bag AID through website of starcj.com. The order no was [protected], payment option was COD which was rs. 4170/- for 3 vacuum bags. On dated 07/03/2015 at 5.31 pm a delivery boy from GATI Transport ludhiana came & gave 1 bag, collect Rs.4170/-. When we opened the bag it is containing only 1 vacuum bag rather than 3 as per our order. Immediately i call to no. which was mentioned in bill and inform the all fact to them, they replied to wait for 4 working days. after waiting for the period i again call on customer care they again said to wait for 4 working days. then after 2 days i call again they said you will receive call from company then after your complaint will be resolved. But till date we have not received any response or call from company. Every time when we call on customer care they replied same to wait for company call or to wait for 4 or 1 working days. finally we are very harrass with this behavior of company.
Now i requested to you Please kindly resolve our issue at your end.
Thanking you.