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StashFin Complaints & Reviews

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Updated: Sep 8, 2025
Complaints 1293
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748
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StashFin reviews & complaints page 24

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E
Emmanuel John Benson
Apr 30, 2022
Resolved
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Hi i have been asking for the settlement amount regards to my loan with you guys, but there is no proper response from your end also there is no replies for the mails aswell, You people are daily putting 10/- as a penalty for almost 700days its almost 10K to be paid now, Its completely unfair as i am ready to pay the emi and your system had an issue in it. Now you are putting the blame on me. You people are looting with customers. Amount i have borrowed is 1000/- now you are telling me to repay around 10K.
Jun 6, 2022
Complaint marked as Resolved 
StashFin customer support has been notified about the posted complaint.
Verified Support
May 02, 2022
StashFin Customer Care's response
Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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    G
    GAURAV DUDLE
    Apr 29, 2022
    Resolved
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    Resolved

    A person called me and asked me to register as the credit amount showed 2.90L and was same as a credit card but later only 30K got credited and from past 1month he saying the rest will get credited which was 2.11L based on his conversation recently and told me that through their company he has loaded my card with that 30K and the rest will get updated and once it will get updated 30K will go back to the available amount shown but till date it’s not gone and from May 1st it will start getting converted to emi which cannot be stopped this is a cheating case and a fraud made by the agent just to cover up his target. I want strict action to be taken on the company and the agent
    +1 photos
    Jun 8, 2022
    Complaint marked as Resolved 
    StashFin customer support has been notified about the posted complaint.
    Verified Support
    May 03, 2022
    StashFin Customer Care's response
    Dear Customer, we hope your queries have been resolved over the call. Please don't hesitate to reach out to us for further assistance.
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      S
      Sachinsinghh
      from Bharatpur, Rajasthan
      Apr 27, 2022
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      Stashfin a fraud company

      Address: Bayana bharatpur

      I had taken a loan and i missed the payment by 3 months then i contacted to stastfin executive and we both got agreed on settlement or closure of loan by paying 3000
      And then i paid the amount but the overdue amount is showing on stashfin app then i again contacted to them they started asking for the overdue amount and kept harassing me they are not closing the loan i have proof of everything as screenshot and call recordings
      Stashfin...
      +1 photos
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      M
      mohan kumar kothala
      Apr 27, 2022
      Resolved
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      Resolved

      I am unable to load my money into stashfin card, every time I try to load the money it was showing error like LOC_006, i was tried to contact customer care team but no response so please resolve this issue
      May 31, 2022
      Complaint marked as Resolved 
      StashFin customer support has been notified about the posted complaint.
      Verified Support
      Apr 28, 2022
      StashFin Customer Care's response
      Dear Customer, we hope your queries have been resolved over the call. Please don't hesitate to reach out to us for further assistance.
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        A
        Anil Bhavar
        Apr 26, 2022
        Resolved
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        Resolved

        Address: Pune

        Hi,
        Stashfin recovery agent giving threats and calling my contacts and giving them wrong information. Need to shortout this early.
        [protected] this is number
        May 29, 2022
        Complaint marked as Resolved 
        StashFin customer support has been notified about the posted complaint.
        Verified Support
        Apr 26, 2022
        StashFin Customer Care's response
        Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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          A
          Adityahumain
          from Guwahati, Assam
          Apr 25, 2022
          Resolved
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          Resolved

          I already paid my loan amount last year but it still shows active I want this account to be closed properly
          +1 photos
          May 30, 2022
          Complaint marked as Resolved 
          StashFin customer support has been notified about the posted complaint.
          Verified Support
          Apr 26, 2022
          StashFin Customer Care's response
          Dear Customer, thank you for rating us highly and choosing us as your preferred lending App. We strive to provide outstanding service to all our customers and we promise to continue improving your experience on StashFin.
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            L
            Leggere
            from Bengaluru, Karnataka
            Apr 22, 2022
            Resolved
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            Resolved

            Earlier I had thad paid all due is on time now it shows star from 4495that intrest for that 10905 I have screen . When customer is paying on time payment and no one will respond still now my app is not working. It's been 1 month now find the problem and give correct solution
            May 27, 2022
            Complaint marked as Resolved 
            StashFin customer support has been notified about the posted complaint.
            Verified Support
            Apr 23, 2022
            StashFin Customer Care's response
            Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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              M
              Moin26
              from Bengaluru, Karnataka
              Apr 21, 2022
              Resolved
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              Resolved

              Wrong updated in cibil report after closing the below mentioned loan

              Address: Delhi

              Dear Sir,

              My name is moin, my loan account number:
              SKEM[protected], I have closed this account, but it's reflecting negative impact on my civil report as SUIT FILED.

              Please find the attached screenshot of mail Ricieved from your end. And please update it as closed. Earlier my register mobile number was [protected], you can contact me on [protected]...
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              I
              ishakh khan
              from Bhilai, Chhattisgarh
              Apr 20, 2022
              Resolved
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              Resolved

              I have tanken loan of amount -1000
              I have paid all due amount but in civil it's showing suitefile plz remove or tell me the due amount
              Loan I'd -413028
              From akiracapl
              May 24, 2022
              Complaint marked as Resolved 
              StashFin customer support has been notified about the posted complaint.
              Verified Support
              Apr 20, 2022
              StashFin Customer Care's response
              Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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                N
                naresh murari
                Apr 17, 2022
                Resolved
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                Resolved

                My loan account no. SEMN[protected] has been disbursed into an account which has been closed longtime back. I have requested you to change my bank details to axis bank. Since you have disbursed into closed account your amount will be reversed back to you. Please send money into the axis bank instead of sbi. If not I can't pay you because I have not received the money. Please update my bank details as soon as possible.

                My closed account no. [protected] SBIN0000874 SBI

                MY NEW ACCOUNT NO. [protected]
                IFSC UTIB0000504

                Regards,
                Murari Naresh
                [protected]
                May 19, 2022
                Complaint marked as Resolved 
                StashFin customer support has been notified about the posted complaint.
                Verified Support
                Apr 18, 2022
                StashFin Customer Care's response
                Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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                  L
                  Lakhan Kumar Sarkar
                  Apr 17, 2022
                  Resolved
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                  Resolved

                  Address: 58 Arjun Nagar 1st Floor, , Kotla Mubarakpur New Delhi, Delhi - 110001 Phone NO. +91 11 47848400

                  COMPLAINT AGAINST -
                  Akara Capital Advisors Private Limited (STASHFIN) (www.stashfin.com)
                  Address: 58 Arjun Nagar 1st Floor, , Kotla Mubarakpur
                  New Delhi, Delhi - 110001
                  Phone NO. +[protected]
                  Email : [protected]@akaracap.com
                  CIN : U74110DL2016PTC290970

                  The following points may be considered:
                  1. I didn't take any kind of loan from the Company i.e. StashFin (Akara Capital Advisors Pvt Ltd). However, in the CIBIL Report it is showing an amount of Rs. 11, 799 is showing as outstanding for payment.
                  1. It is noticed from the report that there is not mentioned any personal details except first name of the lender.
                  2. Moreover, the address and phone/contact no. which is mentioned in the Cibil report is completely incorrect and not mine.
                  3. If the account would have of mine, then the financial institution should have contacted with me for payment of any kind of outstanding amount/loan, but neither they communicated nor any intimation provided for payment.
                  So, in view of this, it is clear that the account is not mine and the account may be deleted from the CIBIL report.
                  Further request to take strict action against the fake financial institution.
                  +2 photos
                  May 20, 2022
                  Complaint marked as Resolved 
                  StashFin customer support has been notified about the posted complaint.
                  Verified Support
                  Apr 18, 2022
                  StashFin Customer Care's response
                  Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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                    K
                    Kuldip Katba
                    Apr 16, 2022
                    Resolved
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                    Resolved

                    I am also facing the same issue ERROR LOC 054 Kindly clear the issue.
                    May 21, 2022
                    Complaint marked as Resolved 
                    StashFin customer support has been notified about the posted complaint.
                    Verified Support
                    Apr 18, 2022
                    StashFin Customer Care's response
                    Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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                      R
                      Raja Buxani
                      Apr 16, 2022
                      Resolved
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                      Resolved

                      High Rate of Penal Interest

                      Address: Sadhu Vaswani Road

                      Hi Team,

                      Need help on the Loan taken from Stasfin.
                      I took loan of 1, 00, 000 in December 2020. It was for a period of 15 months.
                      Due to COVID 19 situation, I have been struggling to make payments.
                      A line of credit of 1, 00, 000 was issued. I used the line of credit, until I miss 2 months payment due to famiy crsis in August 2021.

                      I was being harassed constantly for 2 months, I was promised...
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                      M
                      MD DILRAJA AHMAD
                      Apr 15, 2022
                      Resolved
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                      Resolved

                      Sir Mera credit limit 20000 hazar tha mai sara payment kar diya hu dubara mera noc maang raha hai kya kare Sir plz help me
                      +1 photos
                      May 20, 2022
                      Complaint marked as Resolved 
                      StashFin customer support has been notified about the posted complaint.
                      Verified Support
                      Apr 18, 2022
                      StashFin Customer Care's response
                      Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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                        N
                        NISHANT SAIWAL
                        Apr 14, 2022
                        Resolved
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                        Resolved

                        My loan account is closed still my cibil report showing loan in the name of akara capital which provides loan from stashfin. It should be removed from my cibil as soon as possible.
                        Name :- Nishant Saiwal
                        Mob No. :- [protected]
                        May 20, 2022
                        Complaint marked as Resolved 
                        StashFin customer support has been notified about the posted complaint.
                        Verified Support
                        Apr 15, 2022
                        StashFin Customer Care's response
                        Dear Customer, your request has been received and is under review. We are actively working on resolving this issue and will get back to you at the earliest. Thank you for your patience.
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                          D
                          Dinesh1523
                          Apr 14, 2022
                          Resolved
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                          Resolved

                          Address: Delhi

                          Sir m apane close account ki statement maang raha hu lakin meare ko statment nahi di ja rahi m ek foji hu sir bank m loan k leaye gaya to meare ko bola gaya ki aap stashfin ki statement leaker aayo sir ab company statment nahi de rahi maine bahut jayada ticket raise kr chuka hu lakin koi replay nahi aaya 24 hours se jayada ho chuka h chat keaya to bol rahe h ki hamare pass statment nahi h
                          May 18, 2022
                          Complaint marked as Resolved 
                          StashFin customer support has been notified about the posted complaint.
                          Verified Support
                          Apr 14, 2022
                          StashFin Customer Care's response
                          Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
                          Apr 14, 2022
                          Updated by Dinesh1523
                          Sir stashfin vale contact hi nahibkr rahe h bahuat tickets raise kr chuka hu or maine koi bhi 25000 ka loan nahi leaya tha lakin cibil m 25000 ka dikha raha h
                          Verified Support
                          Apr 15, 2022
                          StashFin Customer Care's response
                          Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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                            S
                            shriram pitlewad
                            Apr 14, 2022
                            Resolved
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                            Resolved

                            Address: At. Post betmogra

                            Plz sir my cibil account show your loan my paid your account
                            Show over due
                            May 20, 2022
                            Complaint marked as Resolved 
                            StashFin customer support has been notified about the posted complaint.
                            Verified Support
                            Apr 14, 2022
                            StashFin Customer Care's response
                            Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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                              T
                              Taresh1234
                              Apr 14, 2022
                              Resolved
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                              Resolved

                              I have logged so many mails and complained to close my loan entry in Cibil from last 4 months, Stashfin/Akarcaptial not doing anything .

                              I have no overdue from last 4 month of stashfin card but still cibil showing 28000 as pending amount against akar capital account name.

                              Kindly Close mark my loan in cibil and Cancel my card immediatly .
                              May 15, 2022
                              Complaint marked as Resolved 
                              StashFin customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 14, 2022
                              StashFin Customer Care's response
                              Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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                                R
                                Ramchowdaryk66
                                Apr 13, 2022
                                Resolved
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                                Resolved

                                Hi i have taken loan from stashfin, due to some un avoidable cricumstances i missed my payment the loan amount is around 3240 i have agreed with them to pay with interest around 3900 with in 2 months time frame ... After missing for 7 months including agreed period the stashfin is asking me to pay 11, 500 by levying heavy interest rates and charges As of now when I came across this they asked me to pay only 4600 amount for closure of the loan they they will waive off all the charges and interest they said I asked them after closing the loan with stashfin will my account closed in the CIBIL report or not they replied as no and also they will not issue NOC document as well.Ifci want NOC document i have to pay 11, 550 so this way too much to get NOC have to pay 11, 550 for which I have taken loan is only 3240 with 7-8 months time frame the outstanding amount got thriple like 300% interest or charges what ever I asked them at what rate the Interest is being charged on the principal amount and what are charges levied by them how the outstanding amount got Accumulated by 300% with in 7-8 months which not even 1 year I asked them the breakup of the current outstanding due and they are not giving proper reply or not saying anything for these questions they saying pay full amount for NOC or go for settlement like that they are saying which is highly impossible on comparing the peer to peer industry norms there is no NBFC going through this type charges that too with in a year, please check in the below screenshot as well in my cibil report it's showing 3240 only and not 11, 550
                                +1 photos
                                May 15, 2022
                                Complaint marked as Resolved 
                                StashFin customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 14, 2022
                                StashFin Customer Care's response
                                Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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                                  C
                                  CustomernameTeena
                                  from Delhi, Delhi
                                  Apr 13, 2022
                                  Resolved
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                                  Resolved

                                  Address: J-281/16A, st. No. 6, 3rd slop, new usmanpur

                                  I took loan from Stashfin and I already closed my loan last year but when I check my cibil score it shows as pending loan. Kindly close it from your end and issue my a NOC asap and get back to me.
                                  Apr 13, 2022
                                  Complaint marked as Resolved 
                                  My loan is not close yet I have paid all my EMI's. Stashfin executives used to call me and threatened me many times and charged me extra also and now when I have paid all EMI's it still shown loan pending. Need to take an action against your company
                                  StashFin customer support has been notified about the posted complaint.
                                  Apr 13, 2022
                                  Updated by CustomernameTeena
                                  No action taken since long untill we take a strong action against your company.
                                  Apr 13, 2022
                                  Updated by CustomernameTeena
                                  Without resolving my issue you mark my complaint as resolved. Very bad service
                                  Verified Support
                                  Apr 13, 2022
                                  StashFin Customer Care's response
                                  Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
                                  Helpful
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