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StashFin Complaints & Reviews

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Updated: Jan 23, 2026
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StashFin reviews & complaints page 37

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P
Panchangam123
from Anantapur, Andhra Pradesh
Nov 15, 2021
Resolved
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Customer support

Ur agent not lift my calls .I have a problem who solved .pls assistance a cal with ur agent...
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Panchangam123
from Anantapur, Andhra Pradesh
Nov 15, 2021
Resolved
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Resolved

Am repay ur loan but I don't get noc letter.now I applied new loan they asking noc letter
Dec 24, 2021
Complaint marked as Resolved 
StashFin customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2021
StashFin Customer Care's response
Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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    S
    Shubham Thapa - 48
    Nov 14, 2021
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    I want to change banking details but I'm am not able to change the details please help me
    StashFin customer support has been notified about the posted complaint.
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      A
      ankitkumar manchhudiwala
      Nov 13, 2021
      Resolved
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      Resolved

      Address: Jayshripark society, near apmc market , deesa

      I am ankitkumar manchhudiwala
      I pay loan amount but not show me loan about your
      Dec 15, 2021
      Complaint marked as Resolved 
      StashFin customer support has been notified about the posted complaint.
      Nov 13, 2021
      Updated by ankitkumar manchhudiwala
      Why me show this I am always payment done for before. Time

      Verified Support
      Nov 14, 2021
      StashFin Customer Care's response
      Dear Customer, we sincerely regret the inconvenience caused. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
      Verified Support
      Nov 14, 2021
      StashFin Customer Care's response
      Dear Customer, we tried to contact you however, were unable to connect. Request you to provide us with an alternate number for further assistance.
      payment karni ha sir
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        A
        Amit mahla8
        from Jaipur, Rajasthan
        Nov 10, 2021
        Resolved
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        Resolved

        I applied for a loan in the stashfin app and after submitting all the documents, they sent a mail telling my loan is approved but not pay me any amount in my bank and also started emi.
        Dec 15, 2021
        Complaint marked as Resolved 
        StashFin customer support has been notified about the posted complaint.
        Verified Support
        Nov 11, 2021
        StashFin Customer Care's response
        Dear Customer, we are truly sorry to hear you had a poor experience. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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          R
          Rama321
          Nov 8, 2021
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          Dear sir/ madam
          i am VENKATA RAMA KRISHNA RAJU GOTTUMUKKALA from Khammam Telangana.

          i have taken a personal loan in your AKARACAPL on 19/12/2019
          and the loan amount was Rs. 3000 and Loan NO 1581272.

          and i paid the loan amount also. But in my CIBIL REPORT its showing
          SUIT FILED as on date not updated.
          And its impacting my CIBIL REPORT as a defalt customer
          I request you to Please change the loan account as CLOSED

          THANKING YOU SIR/MADAM
          VENKATA RAMA KRISHNA RAJU
          +91 [protected]
          StashFin customer support has been notified about the posted complaint.
          Verified Support
          Nov 10, 2021
          StashFin Customer Care's response
          Dear Customer, we tried to contact you however, were unable to connect. Request you to provide us with an alternate number for further assistance.
          Nov 12, 2021
          Updated by Rama321
          Dear sir/ madam
          i am VENKATA RAMA KRISHNA RAJU GOTTUMUKKALA from Khammam Telangana.

          i have taken a personal loan in your AKARACAPL on 19/12/2019
          and the loan amount was Rs. 3000 and Loan NO 1581272.

          and i paid the loan amount also. But in my CIBIL REPORT its showing
          SUIT FILED as on date not updated.
          And its impacting my CIBIL REPORT as a defalt customer
          I request you to Please change the loan account as CLOSED

          THANKING YOU SIR/MADAM
          VENKATA RAMA KRISHNA RAJU
          +91 [protected]
          [protected]
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            A
            Avijit Mazumdar
            Nov 7, 2021
            Resolved
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            Resolved

            Address: Stashfin

            [protected] close my account now.
            Dec 15, 2021
            Complaint marked as Resolved 
            StashFin customer support has been notified about the posted complaint.
            Verified Support
            Nov 08, 2021
            StashFin Customer Care's response
            Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
            Kuldeep Sharma
            Mobile No. [protected]
            Account closed nahi hua hai
            Please close my account
            Payment kar diya hai
            Bola tha closed ho jayega
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              A
              Avijit Mazumdar
              Nov 7, 2021
              Resolved
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              Resolved

              Address: Delhi
              Website: Civil complaint

              [protected] Avijit Mazumdar close my account now. Cibil score not updated
              Dec 15, 2021
              Complaint marked as Resolved 
              StashFin customer support has been notified about the posted complaint.
              Verified Support
              Nov 08, 2021
              StashFin Customer Care's response
              Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
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                A
                Avijit Mazumdar
                Nov 7, 2021
                Resolved
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                Resolved

                Address: Delhi

                Avijit Mazumdar [protected]. Loan closed by my side 3months ago. But still open in my cibil score. For this problem I can't take my new job.
                Dec 10, 2021
                Complaint marked as Resolved 
                StashFin customer support has been notified about the posted complaint.
                Nov 07, 2021
                Updated by Avijit Mazumdar
                Kindly close the account now.
                Verified Support
                Nov 08, 2021
                StashFin Customer Care's response
                Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
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                  S
                  from New Delhi, Delhi
                  Nov 7, 2021
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                  I had taken a loan from Stashfin in November 2018 of INR 108553 and in October 2019 of INR 22500, But recently I checked my CIBIL where amazingly found that some DMI Finance loan is showing instead of Stashfin.

                  In my cibil overdue and DPD's are reflecting and it is badly impacting my cibil. From last two months my financial condition is not good and also there is a medical emergencies in my family. I was applying for loan with the banks and they have rejected it due to the overdue and DPD's.

                  However checked with DMI Finance for the loan they informed me that they are the indirect lender of this loan and they have reported the cibil as per the reporting by stashfin.

                  Even after paying all the emi's during COVID-19 where every one is impacted, I got this result from Stashfin (Akara Capital Advisors (RBI Registerd NBFC).

                  I tried connecting Stashfin (Akara Capital Advisors (RBI Registerd NBFC) but unfortunately they don't have any email id and which I got from DMI Finance that email is not working. I've raised a ticket through their website on[protected] but no revert from them yet.

                  They have mentally harassed me and in my bad days due to their wrong reporting. I am not eligible for any loan to fulfill the medical emergency. If something bad was happened due to financial issue where actually I'm eligible but only because of bad cibil updation my eligibility is finished.

                  Also my One loan is finished on[protected] and now I'm getting messages to download the invoices named 'collection efficiency fees'. What are those invoices I don't have any idea. I even mailed them to clear this to accounts email id but as usual no response.

                  Just to remind them that the issue is not yet cleared. However I've posted this complaints to RBI, PG portal, consumer forum and to Pmo as well and soon I'll send a legal notice to them for this metal torcher.

                  Now I want them to clear my cibil immediate and compensate me for this mental harrasment.
                  StashFin customer support has been notified about the posted complaint.
                  Verified Support
                  Nov 08, 2021
                  StashFin Customer Care's response
                  Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
                  Nov 15, 2021
                  Updated by [email protected]
                  Posted on 7th November but yet no response.
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                    S
                    Sandy2021
                    Nov 7, 2021
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                    fraud and extortion

                    Hello

                    Immediately I have informed to the Stashfin chat support executives on the day itself the amount has credited. On the agreement it is 2, 60, 400 INR and on credit line card it shows 1, 50, 000 INR. Immediately I raised the tickets on stashfin website because they do not have customer care phone number & email services. I informed them this is fraud and you trying to extort ? Take your money back 1.50, 000. But no response....
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                    Prasanna balimidi
                    Nov 5, 2021
                    Resolved
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                    Resolved

                    Hi,
                    I have taken a loan from stashfin.after that they have changed my bank details.what is that mean.Is anybody facing same issue please let me know will file an legal case on this company.
                    Dec 15, 2021
                    Complaint marked as Resolved 
                    StashFin customer support has been notified about the posted complaint.
                    Verified Support
                    Nov 06, 2021
                    StashFin Customer Care's response
                    Dear Customer, we are truly sorry to hear you had a poor experience. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest.
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                      N
                      Nitesh Bhati
                      Nov 1, 2021
                      Resolved
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                      Resolved

                      Address: Hdfc bank Ltd Roshan plaza near mahesh building rani bajar Bikaner rajsthan 334001

                      I am apply loan stashfin approved loan and emi details show but amount not received my bank account
                      Dec 10, 2021
                      Complaint marked as Resolved 
                      StashFin customer support has been notified about the posted complaint.
                      Nov 01, 2021
                      Updated by Nitesh Bhati
                      Please inform my mobile number [protected]
                      Loan amount not received my account
                      Verified Support
                      Nov 04, 2021
                      StashFin Customer Care's response
                      Dear Customer, we tried to contact you however, were unable to connect. Request you to provide us with an alternate number for further assistance.
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                        S
                        Syed Ibrahim Mehdi
                        from Ramanagara, Karnataka
                        Nov 1, 2021
                        Resolved
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                        Resolved

                        I was trying apply LOAN in Stashfin 5 to 6 days back and they told me to pay some amount for approval of the LOAN amount and I tried to pay it but got failed. So I uninstalled the app on that day only. 5to6 days I got a message from my bank that rs 1500 credited to my account from EQX Analytical private limited. Then after two days I got email from Stashfin that 1500rs has been disbursed to your account.
                        I want to ask Stashfin team or Stashfin manager how can you transfer amount directly to my bank account without any process done by me. If you don't have process permission how can you transfer amount directly and informing me after two days of transfer that the LOAN amount as been disbursed to your account. What is this ###?
                        I have not used the amount credited by you so take it back before I raise complaint against your Stashfin team for Illegal transfers in CYBER CRIME of India . And one more thing your providing fake CUSTOMER care number and CUSTOMER care email address. I have all proofs against you beware of it and contact me as soon as possible and take back your amount credited to my bank account.
                        Contact me @ [protected]
                        Dec 3, 2021
                        Complaint marked as Resolved 
                        StashFin customer support has been notified about the posted complaint.
                        Nov 01, 2021
                        Updated by Syed Ibrahim Mehdi
                        I'm complaining about the amount credited to my bank account without any process done by me
                        Verified Support
                        Nov 02, 2021
                        StashFin Customer Care's response
                        Dear Customer, we hope your query was resolved after our telephonic conversation. If there is still something that remains unanswered, please don't hesitate to reach out to us.
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                          nareshjangid
                          from Jaipur, Rajasthan
                          Oct 30, 2021
                          Resolved
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                          Resolved

                          Loan amount not received my bank account
                          Dec 3, 2021
                          Complaint marked as Resolved 
                          StashFin customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 01, 2021
                          StashFin Customer Care's response
                          Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
                          My loan disbursed but not received Bank account
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                            S
                            Savita Holal
                            from Haveri, Karnataka
                            Oct 27, 2021
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                            Address: Haveri

                            NOC is not coming to the NOC letter to My mail id
                            StashFin customer support has been notified about the posted complaint.
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                              S
                              SANDHYAaravi
                              Oct 26, 2021
                              Resolved
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                              Resolved

                              Address: Brd finance limited. Bethany complex, Thrissur road

                              I applied 6000.credit amount is 3901.but i got 901 only. Balance 3000 not get.app name stashfin
                              Nov 28, 2021
                              Complaint marked as Resolved 
                              StashFin customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 28, 2021
                              StashFin Customer Care's response
                              Dear Customer, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
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                                V
                                Vaibhav6567
                                from Nashik, Maharashtra
                                Oct 25, 2021
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                                Address: Delhi

                                Hello, Myself Vaibhav Sonawane.i have took a loan from a mobile app named as StashFin. The loan amount was of 9000 which is 3550*3...but due to some financial problem and lockdown I was not able to pay the full EMI..SO I paid the 1st emi of 2800. And 2nd emi of 4350...and the last EMI I was not able to pay because I was hospitalized..so I received the call from StashFin agent sir your last EMI is pending...pay 4500 I will forclose your account..I have just paid 4500 for the forcloser...again again they are harassing me and my family...I have provided you the recording and the payment receipt as well...please help me...or else I have no other option than suicide...now they are harassing me to pay 15500 for the loan 9000...I have recorded our conversation..I really want the strict action against the company...
                                StashFin customer support has been notified about the posted complaint.
                                Oct 25, 2021
                                Updated by Vaibhav6567
                                EMI proof

                                Oct 25, 2021
                                Updated by Vaibhav6567
                                2 EMI

                                Oct 25, 2021
                                Updated by Vaibhav6567
                                3rd for forcloser

                                Oct 25, 2021
                                Updated by Vaibhav6567
                                2nd

                                Oct 25, 2021
                                Updated by Vaibhav6567
                                I have paid 11600 till now for the loan amount of 9000... please help...I want to share some recording...this is not a appropriate way to have a conversation with family/friends/ contact list...and keep blackmailing with the contact list name
                                Verified Support
                                Oct 28, 2021
                                StashFin Customer Care's response
                                Dear Customer, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
                                Oct 29, 2021
                                Updated by Vaibhav6567
                                Let me know what do you need to identify me ...??
                                Verified Support
                                Nov 01, 2021
                                StashFin Customer Care's response
                                Dear Customer, We would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
                                Nov 02, 2021
                                Updated by Vaibhav6567
                                Installing stashfin again means sharing all the contact list again...where your executive can keep harassing me and my family members...i help me with one thing...9000 was the disbursed amount...with interest I need to pay 10500..right...??
                                I have paid 11600 till now...you can check the image above...stop this harassment...I beg u...I have paid you enough interest...
                                Nov 05, 2021
                                Updated by Vaibhav6567
                                9000 × 3 = 27000
                                This is the interest you expect your customers to pay back...like 3× the loan amount...I have registered the complaint against you...in cybercrime...I have shared every recording of your executive..
                                Nov 11, 2021
                                Updated by Vaibhav6567
                                Any updates...??
                                It's more than a month now...
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                                  আমি Subrata
                                  Oct 24, 2021
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                                  Two Gift Card of Rupees 500 is not recived
                                  StashFin customer support has been notified about the posted complaint.
                                  Oct 24, 2021
                                  Updated by আমি Subrata
                                  My Email [protected]@gmail.com
                                  Registerd Mobile no.
                                  [protected]
                                  Verified Support
                                  Oct 25, 2021
                                  StashFin Customer Care's response
                                  Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
                                  Nov 01, 2021
                                  Updated by আমি Subrata
                                  It's Still Not Solved
                                  Verified Support
                                  Nov 01, 2021
                                  StashFin Customer Care's response
                                  Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
                                  Nov 08, 2021
                                  Updated by আমি Subrata
                                  My Issue Is Not Solved Please Resolve it
                                  Nov 16, 2021
                                  Updated by আমি Subrata
                                  My Voucher Codes are not recived
                                  Registered ph no
                                  [protected]
                                  Email: [protected]@gmail.com
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                                    S
                                    from New Delhi, Delhi
                                    Oct 23, 2021
                                    Resolved
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                                    Resolved

                                    I had taken a loan from Stashfin in November 2018 of INR 108553 and in October 2019 of INR 22500, But recently I checked my CIBIL where amazingly found that some DMI Finance loan is showing instead of Stashfin.

                                    In my cibil overdue and DPD's are reflecting and it is badly impacting my cibil. From last two months my financial condition is not good and also there is a medical emergencies in my family. I was applying for loan with the banks and they have rejected it due to the overdue and DPD's.

                                    However checked with DMI Finance for the loan they informed me that they are the indirect lender of this loan and they have reported the cibil as per the reporting by stashfin.

                                    Even after paying all the emi's during COVID-19 where every one is impacted, I got this result from Stashfin (Akara Capital Advisors (RBI Registerd NBFC).

                                    I tried connecting Stashfin (Akara Capital Advisors (RBI Registerd NBFC) but unfortunately they don't have any email id and which I got from DMI Finance that email is not working. I've raised a ticket through their website on[protected] but no revert from them yet.

                                    They have mentally harassed me and in my bad days due to their wrong reporting. I am not eligible for any loan to fulfill the medical emergency. If something bad was happened due to financial issue where actually I'm eligible but only because of bad cibil updation my eligibility is finished.

                                    Now I want them to clear my cibil immediate and compensate for this mental harrasment .
                                    Nov 15, 2021
                                    Complaint marked as Resolved 
                                    Almost going a month to be completed but stashfin not even tried to address the concern. No calls has been made no revert received from their side.
                                    StashFin customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 25, 2021
                                    StashFin Customer Care's response
                                    Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
                                    Oct 28, 2021
                                    Updated by [email protected]
                                    I didn't get any resolution yet.
                                    Got a call from their customer service he was not even sure what he wants. He was asking me to share the cibil report but when I ask him to share the email id his Statement got changed. Said he us forwarding my request and I'll soon get the call back again.

                                    Today 3-4 days completed but no response from their side.
                                    My reg. No. [protected].(Avijit Mazumdar) I took loan from stashfin in March and I paid in time but still not closed in my civil and it's effecting in my civil score I repay the taken amount in tym. So why you reputed organization not closed my account??? It's is still open loan there. Kindly close the account from your organization. It's my life big mistake to take loan from your company.
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