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StashFin Complaints & Reviews

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Updated: Jan 23, 2026
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StashFin reviews & complaints page 38

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S
Shashi thoutu
from Mumbai, Maharashtra
Oct 23, 2021
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Why you changed my bank details from app from my account to akara capital advisors pvt ltd emi escrow account wht is mean of that ...
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    Ritesh2903
    Oct 23, 2021
    Resolved
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    Resolved

    I applied for a loan in the stashfin app and after submitting all the documents, they sent a mail telling my loan is approved and amount disbursed to my account and it will take maximum 24 hours to get the amount in the account. Now it's almost 10days, still the amount is not credited in my account. Now in the app the emi date started counting also. How can they start showing emi date without giving the cash. Cheating
    Oct 23, 2021
    Complaint marked as Resolved 
    I applied for a loan in the stashfin app and after submitting all the documents, they sent a mail telling my loan is approved and amount disbursed to my account and it will take maximum 24 hours to get the amount in the account. Now it's almost 10 days, still the amount is not credited in my account. Now in the app the emi date started counting also. How can they start showing emi date without giving the cash. Cheating
    StashFin customer support has been notified about the posted complaint.
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      K
      kanika17s
      Oct 22, 2021
      Resolved
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      Resolved

      Hi Stashfin Team,

      My loan id is SEKS[protected] .Please send my all payments made to loan starting april 2021 till oct 2021 to Cibil/Experian

      My Cibil/Experian score has gone to poor/low just because stashfin has not reported my last 6 months payment to cibil, just because of this low score i am not able to take home loan :( :(
      Please find attached Cibil Report screenshots

      ticket TICKET# 451859 was resolved by Stashfin team last month saying all payments are reported to cibil but still i see latest october cibil score went down as no payments in last 6 months is not yet recieved from Stashfin

      My all payments are on time, request you to please report all payments back
      Nov 29, 2021
      Complaint marked as Resolved 
      StashFin customer support has been notified about the posted complaint.
      Verified Support
      Oct 24, 2021
      StashFin Customer Care's response
      Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
      Dec 08, 2021
      Updated by kanika17s
      issue is not resolved
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        #rajeev
        from delhi, Delhi
        Oct 22, 2021
        Resolved
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        Resolved

        Dear Sir
        My Mobile no. [protected]
        I have take a loan of Rs.5, 00, 000/- EMI amount of Rs.17222/- EMI Debit for the every month dated:08 but currently company is all ready TWO EMI Debit from our saving account Detail are mention below:
        1. 08.10.2021 amount of EMI 17222
        2. 22.10.2021 amount of EMI 14874 (Please refund my extra EMI from your side)
        Kindly clarified why debit two EMI debit our account. Company is fraud and mental harashment me. I will take further action in court.
        Bank Statement is attach
        Nov 27, 2021
        Complaint marked as Resolved 
        StashFin customer support has been notified about the posted complaint.
        Verified Support
        Oct 24, 2021
        StashFin Customer Care's response
        Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
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          A
          aamir776
          Oct 22, 2021
          Resolved
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          Resolved

          My mobile no [protected] loan already close but i want noc
          Nov 25, 2021
          Complaint marked as Resolved 
          StashFin customer support has been notified about the posted complaint.
          Verified Support
          Oct 23, 2021
          StashFin Customer Care's response
          Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
          dear sir i have paid my total oitstanding amount please update in my account and i have needed noc letter at loan clossings
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            V
            Venugopalgpadv
            Oct 21, 2021
            Resolved
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            Resolved

            Late Payment charges against loan

            Hi,
            Greetings,
            Hope you find this mail in good health.

            I have availed a loan amount through your app stashfin from my mobile number [protected] and the principal amount is Rs. 6540 only.

            I admit the fact that due to this pandemic situation and severe health issues, I missed the EMI payments. Right now I have recovered amd while clearing off my debts, I checked the app and I could see that an amount...
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            19- ISHAN MONDAL - 3A
            Oct 18, 2021
            Resolved
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            Resolved

            I BULAN CHANDA, my registered mobile no is [protected].my loan sanction but not credit my bank account. I submitted my bank details but not credit my loan. Does nothing despite
            repeatedly question but no answer. Please give me new loan because this is festival time. Kindly necessary action please.
            Nov 20, 2021
            Complaint marked as Resolved 
            StashFin customer support has been notified about the posted complaint.
            Verified Support
            Oct 20, 2021
            StashFin Customer Care's response
            Dear Customer, we tried to contact you however, were unable to connect. Request you to provide us with an alternate number for further assistance.
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              Revathi MUNISAMY
              Oct 15, 2021
              Resolved
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              My StashFin loan was approved last week. But every time I try to load the card it’s showing the same error LOC_006.
              There is no contact number to raise a complaint, the chat support is very bad and even after I received a call from one of their executive who assured that it will be resolved in 24 hours, I still am not able to load the amount into my card. Now it has been more than 5 days since I raised a complaint and requested a resolution of the issue. I’m in urgently need of this approved amount at the moment.
              Nov 17, 2021
              Complaint marked as Resolved 
              StashFin customer support has been notified about the posted complaint.
              Verified Support
              Oct 17, 2021
              StashFin Customer Care's response
              Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
              Sir
              My stashfin card is not loading
              Error LOC_006 SHOWING REGULARLY
              PLS RESOLVE THIS PROBLEM
              My stashfin card is not loading due to error loc_006 showing regularly pls resolve this problem earlier
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                S
                Srijith sri
                from Khanapur, Karnataka
                Oct 14, 2021
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                Address: New Delhi

                I have been paying EMI's every month, also paid EMI for the month September 2021 and October 2021 but they have charged me Rs.500 as overdue which I'm not aware of that. I have been raising complaint on stashfin app but no one is responding also they're adding Rs.1 each day.
                StashFin customer support has been notified about the posted complaint.
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                  A
                  Akash Rankhambe
                  Oct 13, 2021
                  Resolved
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                  Address: [email protected]

                  Thank you for harrasing my all the contacts 40+ contacts received call for my loan faliure where I already spoke with one of your outsourced agent from Mumbai. My reputation is completely destroyed and only option left is me with end it once and all this is not my complain this warning for others that harrasment can take lives.
                  Nov 15, 2021
                  Complaint marked as Resolved 
                  StashFin customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 14, 2021
                  StashFin Customer Care's response
                  Dear Customer, we are truly sorry to hear you had a poor experience. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest. Our team might reach out to you to learn more about how we could have done better.
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                    Ankur1012
                    Oct 12, 2021
                    Resolved
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                    Resolved

                    Hello Sir,

                    I have paid a amount of Rs.8626 on 12th Oct 2021. As per your words you said that Loan will be closed after paying this amount. but you did not do that. and apart from that you are calling me again and again.
                    that is not acceptable.

                    Kindly look into it.
                    Nov 14, 2021
                    Complaint marked as Resolved 
                    StashFin customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 14, 2021
                    StashFin Customer Care's response
                    Dear Customer, we are truly sorry to hear you had a poor experience. We highly appreciate your feedback and helping us identify issues we can improve upon. For further assistance, www.stashfin.com/contact-us would be the best channel to get your query resolved at the earliest. Our team might reach out to you to learn more about how we could have done better.
                    Your team are reaching out to me by threatening me 4-5 times in a day.
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                      Namita Sheoran
                      Oct 11, 2021
                      Resolved
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                      Resolved

                      Unable to log in app, error code 403 showing, this will impact my score i have to do repayment of my loan..
                      Nov 17, 2021
                      Complaint marked as Resolved 
                      StashFin customer support has been notified about the posted complaint.
                      Oct 11, 2021
                      Updated by Namita Sheoran
                      Error code 403, unable to logg in
                      Verified Support
                      Oct 12, 2021
                      StashFin Customer Care's response
                      Dear Customer, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
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                        Namita Sheoran
                        Oct 11, 2021
                        Resolved
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                        Resolved

                        I am unable to log in app stashfin, it is showing error403, this will impact my score i have to repayment of my loan
                        Nov 13, 2021
                        Complaint marked as Resolved 
                        StashFin customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 12, 2021
                        StashFin Customer Care's response
                        Dear Customer, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
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                          Lakshmana112
                          from Mumbai, Maharashtra
                          Oct 10, 2021
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                          Address: Delhi

                          I have applied for online card on fourth October and completed all the necessary documents as per app it should be done in 2 days and I would have received my card by now but it's more than. 7 days I have not received any response not a single mail regarding this, and I have raised 3 tickets for support but each ticket say we will contact you in 24 hour its more than 72 hour I have not received a single response
                          Very bad service, don't make fun of people who trust you, I'm really disappointed and I'm worried that you guys are going to make fun of my situation,
                          I request you if you have humanity left in your veins, kindly inform me whether I will get card or not so that I can manage my finance and get myself a clear vision and do the needful at the earliest
                          StashFin customer support has been notified about the posted complaint.
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                            G
                            GameOn One
                            from Delhi, Delhi
                            Oct 10, 2021
                            Resolved
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                            Resolved

                            Address: Delhi

                            I have applied for online card on fourth October and completed all the necessary documents as per app it should be done in 2 days and I would have received my card by now but it's more than. 7 days I have not received any response not a single mail regarding this, and I have raised 3 tickets for support but each ticket say we will contact you in 24 hour its more than 72 hour I have not received a single response
                            Very bad service, don't make fun of people who trust you, I'm really disappointed and I'm worried that you guys are going to make fun of my situation,
                            I request you if you have humanity left in your veins, kindly inform me whether I will get card or not so that I can manage my finance and get myself a clear vision
                            Nov 19, 2021
                            Complaint marked as Resolved 
                            StashFin customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 11, 2021
                            StashFin Customer Care's response
                            Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
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                              R
                              ROSALIN KHAN
                              Oct 9, 2021
                              Resolved
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                              Resolved

                              I am stashfin customer.i pay all my dues before time..after that they approve 10000 loan ammount in my stashfin card.almost 10days whenever i want to load my card it always shown error code (LOC_006).They did not give any resolution..any customer support analyst my issue..i realy need this money as emergency purpose.they did not care about there custome.i raise many ticket it always shown 24 hours we contact with you..but no one contact with me.i realy trust on this app because i use it around 1yaer..they never be disappointed me.now this time i feel like trouble..this is like a harasment for a customer..i want to get a resolutio to resolved my issue as soon as possible
                              Nov 19, 2021
                              Complaint marked as Resolved 
                              StashFin customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 11, 2021
                              StashFin Customer Care's response
                              Dear Customer, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
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                                @klu
                                from Nowrozabad, Madhya Pradesh
                                Oct 8, 2021
                                Resolved
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                                Resolved

                                Address: 60 Arjun Nagar 3rd Floor, Kotla Mubarakpur New Delhi New Delhi District Delhi India - 110003
                                Website: www.stashfin.com

                                मेने 5 हजार का लोन लिया था लेकिन मरी आर्थिक परेशानियों के कारण चुकाने मैं दो महीने का विलंभ हो गया। फिर मेरे पास कंपनी का फोन आयाऔर बोला गया की आप अगर 6200 रुपया मतलब 5 हजार रुपया लोन की रकम एवं 1200 रुपया ब्याज की रकम जमा कराते है तो आप की लोन की फाइल बंद कर दी जाएगी आपका लोन क्लोज कर दिया जाएगा। मेने पूरा रुपया जमा कर दिया लेकिन फिर भी मुझे रोज फोन करके बोलते है की आप और पैसा जमा कराइए जोकी आपकी Due Days का है, वरना आपके खिलाफ कानूनी कंप्लेन की जाएगी।
                                अब जब मेने इनके Executive के केहने पे Rs. 6200/- जमा कर दिये है इसके बाद भी मुक्षे नये-नये नम्‍बराें से फोन करके धमकी दे रहे है की अगर आप जमा नही करते हो तो कानुनी प्रक्रिया किया जायेगा।

                                कृपया मेरी मदद कीजीये।
                                Nov 13, 2021
                                Complaint marked as Resolved 
                                StashFin customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 10, 2021
                                StashFin Customer Care's response
                                Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
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                                  Akshay7002
                                  Oct 7, 2021
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                                  Change the Bank Details

                                  Address: [email protected]

                                  Hello
                                  Dear Stashfin Team

                                  I am Akshay Prakash Borana

                                  My Registrar Mobile No -:

                                  Mail Id -: [protected]@gmail.com

                                  I have to change my bank details as below.

                                  Existing bank details:-
                                  Bank name-. STATE BANK OF INDIA

                                  Account number-.

                                  Ifsc code-.

                                  New bank details:-
                                  Bank name-. KOTAK MAHINDRA BANK
                                  br...
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                                  golu loat
                                  Oct 7, 2021
                                  Resolved
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                                  Resolved

                                  Address: Chittorgarh

                                  Hello Team Stashfin mene aapki Company se sirf 5 hjar ka loan liya tha jiske aapki company ne 17500 krdiye ab 12500 itni plenty Low class family wala kese bhrega me yeh 5hjar ka loan bharna cahta hu mujhe es loan pe waive off penalty charges cahiye.
                                  Nov 15, 2021
                                  Complaint marked as Resolved 
                                  StashFin customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 08, 2021
                                  StashFin Customer Care's response
                                  Dear Customer, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
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                                    Anandchavda1528
                                    from Ahmedabad, Gujarat
                                    Oct 5, 2021
                                    Resolved
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                                    Resolved

                                    Address: Stashfin

                                    I have applied a loan from stash fin company the loan is showing disbursed to my account but I have not received any kind of money in my account and i pay a 1st emi 1667rs on 29th September
                                    and my bank account details have also changed my from the app from my account to akara capital advisors pvt ltd emi escrow account wht is mean of that ...
                                    Nov 17, 2021
                                    Complaint marked as Resolved 
                                    StashFin customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 07, 2021
                                    StashFin Customer Care's response
                                    Dear Customer, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.
                                    Jan 27, 2022
                                    Updated by Anandchavda1528
                                    I took a loan from your app 10000 in it I first met 1502 in my bank account on 8th december and then your app stash fin showing that you will make all emi payment then you will be disused 5000 in your account
                                    And 21th January i paid all emi but still not receive any update
                                    Please slove these quickly
                                    Jan 27, 2022
                                    Updated by Anandchavda1528
                                    And show these in your app
                                    please contact me

                                    I want to change my bank account details in Stashfin Loan App how send
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