Hi, my name is praveen kumar, i took an amount of Rs. 1500 from StashFin and return in15 days But today i.e. 0n 13th Sept. 2021, StashFin convert my amount into EMI in as 2500 to be paid still emi pending . and try to deduct from my account even after making a full payment on or before time. When calling to customer care IVR responses that i no credit/loan running and on other hand they are deducting my EMI which bounces due to insufficient balance in my account. And now the best part is they are showing as double amount with details of Bounce.
This obviously going to affect my CIBIL. Loan taken and repay on time is done to reduce problem not to create problem for us. Their is no response from their customer care even after making so many complaints online.
Waiting for this issue need to resolve soon in the form of reflecting my payment and not to affect my CIBIL score.
Oct 16, 2021
Complaint marked as Resolved
StashFin customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2021
StashFin Customer Care's response Dear Customer, thanks for highlighting your issue to us. As we are unable to identify you, we would request you to communicate with us via https:/www.stashfin.com/contact-us to further help you and address your question.