Hi, my name is Sumit Kain, i took an amount of Rs. 44000 from StashFin and return in within a month. But today i.e. 0n 6th Sept. 2021, StashFin convert my amount into EMI in Rs. 16000 approx. and try to deduct from my account even after making a full payment on or before time. When calling to customer care IVR responses that i no credit/loan running and on other hand they are deducting my EMI which bounces due to insufficient balance in my account. And now the best part is they are showing as double amount with details of Bounce.
This obviously going to affect my CIBIL. Loan taken and repay on time is done to reduce problem not to create problem for us. Their is no response from their customer care even after making so many complaints online.
Waiting for this issue need to resolve soon in the form of reflecting my payment and not to affect my CIBIL score.
Regards,
Sumit Kain
[protected]
Oct 8, 2021
Complaint marked as Resolved StashFin customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2021
StashFin Customer Care's response Dear Customer, your request has been received and is under review. We are working on resolving this issue and will get back to you at the earliest. Thank you for your patience and cooperation.
My Email:- [protected]@gmail.com