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StashFin Complaints & Reviews

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Updated: Dec 15, 2025
Complaints 1296
Resolved
748
Unresolved
548
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StashFin reviews & complaints page 60

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D
DbestAdi
from Mohali, Punjab
Jun 23, 2019
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want to contact customer care on call...

Address: H. No-731, convention centre lekhraj, lucknow, Lucknow, Uttar Pradesh, 226016
Website: StashFin

Want to contact customer care on call... So that i can clear my all doubts & also due... Just because i want to know all detail of loan, pls response me as soon as you can, because i had tried many times contacting to stashfin support helpline on mail, but they just can't give me a genuine answer.. And now i am so much troubled because of my credit score. So please help me out. And make contact to stashfin agent on call, so that i can clear...
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swarnik
from indore, Madhya Pradesh
Jun 21, 2019
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loan related issue

Address: 237 limbodi khandwa road indore, Indore, Madhya Pradesh, 452001
Website: www.stashfin.com

Hi
I am shailendra nagar My register no. is [protected]. My register mail is [protected]@gmail.com. my Loan Ref No.:#SESN[protected]. its due date was[protected]. i have paid this loan on[protected]. by stashfin web portal.for this i have send them all suporting documents with this mail. But today one of its customer executive call me by the no. "[protected]. He is saying that you have not pay our loan. but they have sent me sms...
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Vipin 5
from Delhi, Delhi
Jun 18, 2019
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stashfin wasting time

Address: S 123 tajpur pahari badarpur, New Delhi, Delhi, 110044
Website: Stashfin.com

I vipin kumar. My mobile number is [protected]. On 9th april i received msg from stashfin that 5 lakh loan is accepted. Its been around a 3 month i have applied for that they approved everything then the employe came to home collect all the documents. Then one executive to office for office verification Its done by him.Then company starts giving different different reason your this document is not completed this is not completed after providing...
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AMAR SAKHRANI
from Kolkata, West Bengal
Jun 13, 2019
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loan amount not credited and bank details changed

Address: 60,Arjun nagar, New Delhi, Delhi, 110033
Website: www.stashfin.com

I have applied a loan from stash fin company the loan is showing disbursed to my account but I have not received any kind of money in my account ! but emi date has been generated and my due is in 15days ! why shall i pay for the amt i have not received .
and my bank account details have also changed my from the app from my account to akara capital advisors pvt ltd emi escrow account wht is mean of that ......
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Bhareriya405
from Mandi, Himachal Pradesh
Jun 12, 2019
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Address: Delhi, New Delhi, Delhi
Website: stashfin.com

Dear sir I am pay all over due charges but again and again no update and add more charges customer service again and again blackmail pay all charges I am also pay but no close my loan and no noc. Stashfin customer again and again promise today close your loan but no close. Again next day today is close your loan. But no close.i waiting for 20 days. But no noc no close my loan. Please sir check all screenshot. Thank you
+10 photos
Oct 20, 2019
Complaint marked as Resolved 
Dear sir please reflect my credit report.my cbil status loan is active please otherwise i m case stashfin app
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    V
    Veeru341
    from Mumbai, Maharashtra
    Jun 4, 2019
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    lone related

    Address: Chachai Road Paraswar, Anuppur, Madhya Pradesh, 484224

    Sir stashfin emi calculator me 1 % intrest rate show hota hai but lone apply hone ke intrest rate badha diya gaya
    My lone application 3000
    And intrest 325
    1% ke hisab se 325
    3000 ka kaise ho sakta hai i dont now
    Wo bhi ye 325 sirf 15 dino ka hai
    Inki costmer helpline is very poor
    Kabhi bhi jawab nahi aata hai
    Mai pareshan hon ki kya karu
    Kab tak problemsolv hoga ye bhi...
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    J
    jayantanshuman
    from Mumbai, Maharashtra
    Jun 1, 2019
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    money loaded on stashfin card without my knowledge

    Address: New Delhi, Delhi

    Hi I received a message that my Stashfin card was loaded with money and I did not do it. I am trying to contact Stashfin without any luck. I have had a chat with one of their representative and he was casual about this. I have not received any callback even after so many requests through their website and app. I want this resolved and account deactivated....
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    N
    Nevesh Sharma
    from Delhi, Delhi
    Jun 1, 2019
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    regarding higher interest rate and fraud

    My name is nevesh sharma. I have taken a personal loan from stashfin with a intermediate person mithlesh yadav
    Loan no.- sens[protected]
    First of all intermediate registered his no. Instead mine. Secondly he told me that interest will be 11% but actual rate is 36%.
    After that he told me that after one emi rate will reduce automatically but not reduced till now. I have paid three emi already. So please register my contact...
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    K
    Karteq rai arora
    from Noida, Uttar Pradesh
    May 29, 2019
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    fooling people

    Address: J-118 vishnu garden, New Delhi, Delhi, 110018

    Its been around a month i have applied for that they approved everything then the employe came to home collect all the documents and they approved everything and the card came to my home via bluedart. Then i was not able to use that card for a week then i get to hear that verification is pending then another employee came for verification. Its done by him. Then qlso card was not started. Then company starts giving different different reason...
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    W
    Woon
    from Mumbai, Maharashtra
    May 27, 2019
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    personal loan not credited

    I sourav bhattacharjee containing mobile no. [protected] and e.mail Id is sourav.[protected]@gmail.com received a message that your loan amount has been disbursed to your account and also i have seen that from today the repaymemt date is counting.but my account is not credited.as per your system i have transferred rupee 1 to your mentioned account.and sent the bank cheque page. But unfortunately not credited my bank account.so please take the...
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    L
    LalendraKD
    from New Delhi, Delhi
    May 23, 2019
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    my all documents, security cheques to eqx analytics pvt. ltd and agreement collected duly signed before 5 days back but loan amount is not credited

    Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

    Dear sir

    Stashfin executive had collected all of my documents, agreement & three security cheques duly signed by me, before 10 days back with commitment that credit line card will be issue to me on second day. But still i have not received the same till date. Now they are not anymore contactable on their given numbers, on site.

    Regards
    Lalendra kumar
    [protected]@gmail.com...
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    LalendraKD
    from New Delhi, Delhi
    May 23, 2019
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    miss guild by executive and loan amount not yet disbursed to the account

    Address: #2, 1nd Floor, C-4, Block - C, Sector 63 Rd, Noida, Uttar Pradesh 201301, 201301

    I have applied for a loan with stashfin 5 days ago and got a call msg and email saying that my loan is approved. Documents have been submitted with 4 Cheque (To EQX Analytics Pvt. Ltd) on the same day to his executive on my resident. After that i got an automated call, sms and email saying that loan has to be dis-busted today since last 4 days but still not it has not been credited to my account. Not able to contact them via call or sms....
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    R
    radhanair
    from Munnar, Kerala
    May 22, 2019
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    line of credit card is declined at atms

    Address: 60 arjun nagar kotla Mubarakpur, New Delhi, Delhi, 502032

    I was approved a line of credit for rs. 289912 /- in the month of april 2019. On 19 may i chose to activate the loc for an amount of rs.289500/-. On their apps i show as that the amount has been disbursed to my card account. Initial balance loaded on the card was rs.50000/-. On 21 may 2019 i was convinced by the customer care associate to initially withdraw the rs. 50000/-. Then automatically the card will be reloaded for rs. 50000/-. I was...
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    B
    Bhareriya405
    from Mandi, Himachal Pradesh
    May 18, 2019
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    foreclose my loan

    Address: new delhi, New Delhi, Delhi
    Website: stashfin.com

    My nave anil kumar i am from himachal pradesh i am tring to forclose my loan since last 3 weeks, once amount showed overdue, they charged 5000 extra after chat they reduce the amount but after reduction i am asking abut foreclosser since last 4 weeks no response at all, no call or reply from stashfin... After writing a harsh mail they replied on payment method bt that link goes to facebook workplace login...
    So pathetic service i am...
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    F
    Faridha
    from Kodaikanal, Tamil Nadu
    May 16, 2019
    Resolved
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    Resolved

    Address: Bangalore, Karnataka, 600093

    I have applied for a loan with stashfin 10 days ago and got a call msg and email saying that my loan is approved. Documents have been submitted on the same day. After that i got an automated call, sms and email saying that loan has been disbursed on 14th may but till not it has not been credited to my account. Not able to contact them via call or sms. No response for the chat and email. So how will i know when the amount will be credited to my account. And i would also like to change the emi date given as 1st of every month. I want that to be after 5th of every month. Already the emi details are reflecting in the app but the amount is not at all credited.
    May 17, 2019
    Complaint marked as Resolved 
    The loan amount is credited to my account. Thanks stashfin. But iam not able to reach your customer support. Kindly do something towards your customer support team wherein it is easy to reach them.
    View replies
    I have received the loan amount credited in my account. Thanks stashfin. But the process can be little faster. I have one star less because iam not able to contact your customer support at any means.
    Reply
    Bvu Prasad 's reply, Aug 3, 2023
    After how many days you recieved the amount I am facing the same issue almost 48 hours. After how many days you you recieved
    Hai, my name is syam S Babu, am trying to apply for second loan from stashfin, but its showo something different... Please help me... The window is not opening it showing only like that... Please help me ...
    Syam S Babu
    [protected]
    syamsbabu.[protected]@gmail.com

    loan amount not yet disbursed to the account - Comment #3440929 - Image #0
    Reply
    This is RAVINDRA NAIDU. I applied for personal loan and submitted all the documents. Loan got approved for 3 lakhs rupees also submitted all documents including signed cheque’s NACH form and the same is collected by their executive. Stashfin sent me a mail on[protected] stating that my loan amount is disbursed. Today is[protected] still the loan amount is not yet credited to my account. I raised this issue on their mobile chat but no use. Moreover I got the EMI schedule which one to be paid on[protected]. I don’t know what to do now. Without receiving the money how can I send the money. Kindly resolve my issue. Some body please help me in this.
    Reply
    This is RAVINDRA NAIDU.My Stashfin loan account number is SEVR[protected].They are cheating people in providing loan . My loan got approved for 3 lakhs. Their executive collected all the documents from me including 3 signed cheque’s and NACH form also. They sent me a mail that my loan amount is disbursed on[protected] but it is not yet credited to my account. To day is[protected]. I raised my issue on their mobile chat but no use simply they are telling that amount will be credited to your account within 24 hours like that . It is all fraud. Moreover without sending money they sent me EMI schedule which one to be paid on[protected]. Kindly resolve my issue. Without getting money how can I pay my EMI of 30, 590/-.They are cheating me. I don’t know what to do. They don’t have any contact number and mail id except mobile chat. Please help me in this issue. My mobile number is [protected]. Thank you.
    Reply
    Hii, my name is Toufiq Ahmed application number :SEMA[protected] has approved for 1lakh. It showed the amount has been disbursed but still its not reflecting in my bank account. Kindly solve my issue as soon as possible. I need the amount very urgently. Thank you.
    Reply
    I have applied loan stashfin app on Saturday.
    Usually they takes 24 hours but this time they messaged me that due to holiday in bank on Sunday we will disburse your amount on Monday but still today they did not.

    And the worse thing is that we can't connect them by message or calls.
    What to do.
    Reply
    I have applied loan stashfin app ago 2 weeks.
    Usually they takes 24 hours but this time they no response. Very very third class support system as well as customer care is not working. They messaged me that 28 december we will disburse your amount but still today they did not.

    And the worse thing is that we can't connect them by message or calls.
    What to do.
    Reply
    I applied for loan of rs 3500 10 days before and is not yet disbursed.. please either disburse it or cancel it..
    Thank you
    Reply
    applied for a loan in the stashfin app and after submitting all the documents, they sent a mail telling my loan is approved and amount disbursed to my account and it will take maximum 24 hours to get the amount in the account. Now it's almost 2 days, still the amount is not credited in my account. Now in the app the emi date started counting also. How can they start showing emi date without giving the cash. Cheating

    loan amount not yet disbursed to the account - Comment #3991390 - Image #0
    Reply
    Bvu Prasad 's reply, Aug 3, 2023
    You recieved yet or not
    applied for a loan in the stashfin app and after submitting all the documents, they sent a mail telling my loan is approved and amount disbursed to my account and it will take maximum 24 hours to get the amount in the account. Now it's almost 2 days, 4506rs only credited balance amount not credited still the amount is not credited in my account. Now in the app the emi date started counting also. How can they start showing emi date without giving the cash.

    loan amount not yet disbursed to the account - Comment #4019757 - Image #0
    loan amount not yet disbursed to the account - Comment #4019757 - Image #1
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      B
      Bhaskar Baluni
      from Mumbai, Maharashtra
      May 16, 2019
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      contact detail not found

      Address: sector -17, 122001

      Dear sir/mam,
      No response from your site also no mail id update in your web site,
      How can reach?

      I have complained many times but there is no hearing, which you have given a number on the website, there is no benefit, also mail id is not updated anywhere?

      You will take some action or you will have to take some concrete steps, please reply my mail and even call.

      Kindly update soon...
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      R
      Rohit singh9773
      from Bengaluru, Karnataka
      May 15, 2019
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      refund

      Address: Delhi, New Delhi, Delhi, 560037
      Website: www.stashfin.com

      So every month I pay my EMI one day/2 prior my due date . In the month of May my June month Emi was deducted.
      from past 13 days I am chasing my refund, everyday I am assured my case is in priority basis and refund will be done .
      This is officially last day of me chasing, I have the scripts of all the chats and recording of your agents assuring the refund .
      Just wanted to inform if I don’t get resolution today I will...
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      A
      Azhar Ulla Shariff
      from Delhi, Delhi
      May 15, 2019
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      credit card

      Address: Delhi, 560018
      Website: www.stashfin.com

      Im stashfin user i have stashfin card with me. First i have load 2k but im not able to with that money from atm. So i made same shopping from it

      Now again i have load 30k to do some shopping with but not i not able to use the card for shopping also

      The worst part of the card is stashfin dint have customber care centre there is no one to looking after customber problem...
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      J
      Jimna Gogoi
      from Delhi, Delhi
      May 14, 2019
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      documents

      Not able to upload my rental agreement. After you sending me a link to upload my document as i click on the link it shows that my application has been successfully submitted. But one of your executives has asked me to change my current address document to the rental agreement as hr letter is not acceptable. Please check and ask an executive to call me back asap....
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      T
      toreto
      from Hyderabad, Telangana
      May 9, 2019
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      loan amount disbursal

      Address: delhi, New Delhi, Delhi
      Website: www.stashfin.com

      Regarding the stashfin online loan. My loan amount got approved for 112000 approximately.

      I have received the stashfin card as soon as i have got the approval and signed nachform is uploaded in the app.

      After that it has taken stashfin company to take their own time and still the amount has not been disbursed in to the account.
      Most untrusty part is they do not have any contact number to contact only chat...
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