StashFin Complaints & Reviews

I have applied a loan from stash fin company the loan is showing disbursed to my account but I have not received any kind of money in my account ! but emi date has been generated and my due is in 15days ! why shall i pay for the amt i have not received .
and my bank account details have also changed my from the app from my account to akara capital advisors pvt ltd emi escrow account wht is mean of that ...

Dear sir I am pay all over due charges but again and again no update and add more charges customer service again and again blackmail pay all charges I am also pay but no close my loan and no noc. Stashfin customer again and again promise today close your loan but no close. Again next day today is close your loan. But no close.i waiting for 20 days. But no noc no close my loan. Please sir check all screenshot. Thank you

Sir stashfin emi calculator me 1 % intrest rate show hota hai but lone apply hone ke intrest rate badha diya gaya
My lone application 3000
And intrest 325
1% ke hisab se 325
3000 ka kaise ho sakta hai i dont now
Wo bhi ye 325 sirf 15 dino ka hai
Inki costmer helpline is very poor
Kabhi bhi jawab nahi aata hai
Mai pareshan hon ki kya karu
Kab tak problemsolv hoga ye bhi pata nahi

Hi I received a message that my Stashfin card was loaded with money and I did not do it. I am trying to contact Stashfin without any luck. I have had a chat with one of their representative and he was casual about this. I have not received any callback even after so many requests through their website and app. I want this resolved and account deactivated.

My name is nevesh sharma. I have taken a personal loan from stashfin with a intermediate person mithlesh yadav
Loan no.- sens[protected]
First of all intermediate registered his no. Instead mine. Secondly he told me that interest will be 11% but actual rate is 36%.
After that he told me that after one emi rate will reduce automatically but not reduced till now. I have paid three emi already. So please register my contact no. I. E. [protected] instead of [protected] which is of mithlesh. And reduce my interest rate to11%. If not possible then tell me how to give money back to stashfin. As i am not so rich that i can pay so much of interest.

Please resolve this problem as soon as possible.

Its been around a month i have applied for that they approved everything then the employe came to home collect all the documents and they approved everything and the card came to my home via bluedart. Then i was not able to use that card for a week then i get to hear that verification is pending then another employee came for verification. Its done by him. Then qlso card was not started. Then company starts giving different different reason your this document is not completed this is not completed after providing maximum everything from adhar pan itr passport to electricity bill. Now thy r telling you don’ have office setup. If thai was the issue why don’t you tell before. Why are telling when everything was done. And if someone is having work from his phone submitting his itr to govt. Paying taxes to govt. Having company visiting cards. If company were having issues like this then why they provide me the credit card.
Worst company now i want you to close my accounts and take the worthless card back.

I sourav bhattacharjee containing mobile no. [protected] and e.mail Id is sourav.[protected]@gmail.com received a message that your loan amount has been disbursed to your account and also i have seen that from today the repaymemt date is counting.but my account is not credited.as per your system i have transferred rupee 1 to your mentioned account.and sent the bank cheque page. But unfortunately not credited my bank account.so please take the required action.

Dear sir

Stashfin executive had collected all of my documents, agreement & three security cheques duly signed by me, before 10 days back with commitment that credit line card will be issue to me on second day. But still i have not received the same till date. Now they are not anymore contactable on their given numbers, on site.

Regards
Lalendra kumar
[protected]@gmail.com

I have applied for a loan with stashfin 5 days ago and got a call msg and email saying that my loan is approved. Documents have been submitted with 4 Cheque (To EQX Analytics Pvt. Ltd) on the same day to his executive on my resident. After that i got an automated call, sms and email saying that loan has to be dis-busted today since last 4 days but still not it has not been credited to my account. Not able to contact them via call or sms. No response for the chat and email. So how will i know when the amount will be credited to my account.

I was approved a line of credit for rs. 289912 /- in the month of april 2019. On 19 may i chose to activate the loc for an amount of rs.289500/-. On their apps i show as that the amount has been disbursed to my card account. Initial balance loaded on the card was rs.50000/-. On 21 may 2019 i was convinced by the customer care associate to initially withdraw the rs. 50000/-. Then automatically the card will be reloaded for rs. 50000/-. I was also told that rs. 50000/- can be with drawn at a time. I visited icici bank atm which declined the rs.50000/- transaction and suggested rs.10000/- withdrawal at a time.in this way i completed 05 transaction to get the initial rs.50000/-. After the withdrawal again rs.40000 and another 10000 was adaded to my card. I tried to withdraw the same from an sbi atm and it was declined. I presumed that on a single day only rs.50000/- can be transacted on the care. On 22 may 2019 i visited to 04 atm sbi, axis, hdfc, and icici all the atms declined the transaction. I tried to contact stash fin chat process as well as complaint by raising an ticket for the service related reason. Till this time no body has responded. I have a gut feeling that i have been cheated by the company of rs.2, 39500/-. Request any honorable person to help me in this regards. Tey have sent me a emi statement scheduled for 12 june for an amount of rs.10412/- for 36 months. I have received only rs.50000/- which i want to return and close this account once for all.

I have applied for a loan with stashfin 10 days ago and got a call msg and email saying that my loan is approved. Documents have been submitted on the same day. After that i got an automated call, sms and email saying that loan has been disbursed on 14th may but till not it has not been credited to my account. Not able to contact them via call or sms. No response for the chat and email. So how will i know when the amount will be credited to my account. And i would also like to change the emi date given as 1st of every month. I want that to be after 5th of every month. Already the emi details are reflecting in the app but the amount is not at all credited.

Dear sir/mam,
No response from your site also no mail id update in your web site,
How can reach?

I have complained many times but there is no hearing, which you have given a number on the website, there is no benefit, also mail id is not updated anywhere?

You will take some action or you will have to take some concrete steps, please reply my mail and even call.

Kindly update soon

Regards
Bhaskar

So every month I pay my EMI one day/2 prior my due date . In the month of May my June month Emi was deducted.
from past 13 days I am chasing my refund, everyday I am assured my case is in priority basis and refund will be done .
This is officially last day of me chasing, I have the scripts of all the chats and recording of your agents assuring the refund .
Just wanted to inform if I don’t get resolution today I will have to take this to court . Thank you

Im stashfin user i have stashfin card with me. First i have load 2k but im not able to with that money from atm. So i made same shopping from it

Now again i have load 30k to do some shopping with but not i not able to use the card for shopping also

The worst part of the card is stashfin dint have customber care centre there is no one to looking after customber problem

Not able to upload my rental agreement. After you sending me a link to upload my document as i click on the link it shows that my application has been successfully submitted. But one of your executives has asked me to change my current address document to the rental agreement as hr letter is not acceptable. Please check and ask an executive to call me back asap.

Regarding the stashfin online loan. My loan amount got approved for 112000 approximately.

I have received the stashfin card as soon as i have got the approval and signed nachform is uploaded in the app.

After that it has taken stashfin company to take their own time and still the amount has not been disbursed in to the account.
Most untrusty part is they do not have any contact number to contact only chat and email.. However emails they dont respond back. Wonder how the rbi approves such untrusty companies who fools around with customers.
Everytime chat support guys say the samething we have arranged a call back but that call never comes. Most disgusting and not even trustable stashfin company.. If the stashfin company are not able to give loans, they have no right to take documents from individual and agreements from an individual.. I think there has to be sla 's in the organization.. However there are nothing... No one should trust this company and i strongly believe its a fraud company who is taking documents from an individual and doing nothing. If its approval or rejection or status up company should provide an update to individual.. But these guys are not even bothere to respond.. One guy is there khemchand.. He is actually manager or whoever it is. He should be behind bars... Uselessf fellow... Gives false promises... And the agents.. Kanika, sweta, meet, gaury, kabir etc wonder why thery are working in such an organization... Pity on them... And everytime server goes down..
People - you cant trust this stashfin company... Totally delay in processing.. No proper response... I think there should be formally a police complaint on this company that they are taking the documents and not giving any update...

I paid rs.8360 as monthly emi on due date 5th may, again on 6th may stashfin auto debited rs.8360 from my account. How it is possible.
When i raised this issue on chat, they are telling that it will be adjust in the emi of 5th june. It is fixed amount decided to pay monthly as emi including interest rate. Now if they are collecting (Not refunding) one month back then they have to pay the interest on it or refund immediately in the respective account.
3 months back also they did the same thing. Now it is second time and it is not acceptable at any circumstances.
Please find attached the docs for reference.
And second issue, i paid the emi on due date, so there will be no late fee, but they are charging rs.500. How and why? I can't understand.

This is totally fraud, they have mailed me that loan got disbursed. But till date not credited in my account. When asked them through chat, they used to tell that it is already disbursed, but when ask for give proof of loan disbursement, tgey font provide any thing. And they have taken three cheques also. No response from there side always telling lie, tgat it will get credited by tomorrow, today etc...
Totally fake.
We should go for legal and shall ban such a fake organization who used to cheat people.
Any persons who are in urgent need of cash they only takes a loan, and such types of fake company misuse the urgency of people. Some has to pay hospital bills some has to pay school fees etc..
I pray to God not to spare the person who has started such type of fake company and fooling people.

Loan approved but still didn’t got my amount in my account all formalities completed message received from stashfin loan approved funding will be done in 24 hrs but already 10 days ago but no response from stashfin. They also took my three blank cheque and my self attested documents and office id photo and mine too. Daily i called them but only they respond tomorrow tomorrow but tomorrow never comes. I applied with the hope to get loan from them but they are making fool to their customers. This is the fraud company and i think they are fooling their customers and they also misuse our documents they are not the trustworthy people. I’m going to file a complaint and take a legal action on this company.

Hi,

On 22nd April 2019 I had received a message from statshfin that EMI of Rs.
8357 has not been honoured. So I have had made the payment instantly.
through there app. After a few minutes, i could see they auto debited the same amount from my account again.

So in place of paying 8357, I had end up paying 16755.

When I called there number I was getting absurd answers that now it is very hard to get the money back, it will take long time.But they were not telling me when I am going to get my money back.

Kindly find the evidence attached.

In the second line of the statement, I had made the payment through stashfin app.
In the first line EMI was deducted from stashfin side ( auto debit ).

Kindly help me to get this issue resolved.

Thanks & Regards
Bikash Singh