StashFin Complaints & Reviews

As i have taken a loan from stashfin and i have been late of paying loan amount they increase my loan amount . So i raised ticket so they can call me up and i will pay my amount ! So i raised ticket many times so they can solve my problem but till now they don’t call me and it 10 day they by day they are adding amount in my overdue but they are not helping me to pay my loan and they are sending me traths if legal action as i want to pay but they are not calling me back as i raised ticket many time so to make my loan pay they are charging 2500 plus of overdue !!

I have paid the full foreclosure amount and THERE IS NO DUE left. I want NOC for my loan number SERS[protected] and all other related loan numbers associated with my account. I am unable to download it from the app. I need it asap. I have raised the complaint ticket through the app on 28th June but till date I haven’t received any response from customer service. I have wasted more than 10 days in-order to receive a call from someone or my ticket to get resolved but no response at all. This is the worst experience any customer can get. Please share all the NOC letters.

HOPE TO HEAR FROM YOU SOON!!

My registered mobile number is [protected]. My sanctioned loan amount from Stashfin is Rs. 1, 00, 000 in which I had used Rs. 50, 000. I have paid all my amount, which is RS. 60, 333 against my loan but it is showing in my CIBIL Report. I need a NOC against my loan. My application number is Application No. SEKR[protected]. I am trying to connect with these guys from last 15 days, but there is no response from their side. There chatbot is not working, they are not attending the calls and also I have shoot 3 mails to grievance office and office of Akara capital but can't get proper response form their side also. There service is seriously a mental torture.

Hello sir, my name is kommuru ashok, my registered mobile number is [protected].And my date of birth is 21/09/2001.I take a loan on stasfin.I am at financial issues sir, I am enable to pay that much ammount. Because of that i want to settle my loan. Please come to settlement, and i close my loan.

Its been 3 days since the loan got approved and still no lt disbursed and cant connect ro their customer service

My name sandesh sawant

stashfin collection agent mr mayur his mobile no [protected] he called my family number and using abusive words with my family. also cm harrsing over the call from morning as i said will contact you next day but he continue harrsed and used abuse over the phone.

I reporting an issue from 18th june but no one is not responding... I applied loan in your stashfin the loan was approved and disbursed. But the disbursed amount was not credited in my bank account... Still now . I applied on 18th june . Please check . And the emis scheduled was prepared and keep on msg me to pay the emi ... Im not supposed to pay because i didn't receive any amount from your app. Please check and inform me weither its confirmed or not .
I am attaching a photo u can see i received a msg of emi and in the app also it's showing the emi option but I haven't received the money in my bank ...plz review and help me I don't want the money i want to cancel plz help 🙏🙏

Sir mujhe loan close karne ke liye phone aaya tha isiliye
Mene payment kar diya ab faltu ki baate bata rhi hai loan close hi nhi kar rhe

TO
AKARA CAPITAL Customer Service Team,

Dear Sir /Madam
I am Vinesh Kumar Rana, from Hyderabad, Telangana.

SUB : Request to Remove "Suit filed" Flag from Credit Report

I have taken a Personal Loan from Akara Capital
Loan A/c : 4967926
I Paid the total pending amount but suit filed flag not removed from my account
now i request you to kindly update my account has closed and remove suit filed flag from my account.
its many days completed but the issue is not cleared
i request you to please do the needful

Thank you for your attention to this matter, and I look forward to hearing back from you soon.

Sincerely,
Vinesh Kumar
+91 [protected]
PAN: AUCPR4674H
Email ID: [protected]@gmail.com

Sir i need to close my stashfin loan amount but i have lost my old phone and i will recent see my cibile score than i tell i have a loan soo sir plzzz i have clear my loan and contact my new number [protected] plzz do fast sir

Dear Sanjeev Walia and Varun Chhabra

This mail comes after i had mailed you earlier regarding NOC of loan closed in 2020 . I am unable to apply for a home loan due to the bad impact it is having on my CIBIL score .
I sincerely request you both to please arrange for the NOC at the earliest. I earlier requested for NOC in 2020 for the same loan .

Loan No : 474356

This situation is affecting me mentally and financially both .

KINDLY HELP

Regards
RAHUL SHARMA
Mob : 9*50624*1*
Email : rahul*****[protected]@gmail.com

I have a taken a loan of ₹3000 from stashfin app 1 month back. 15 days ago on 8th may 2023 i have repayed ₹2000 emi and today is the next due date so i was about to pay remaining ₹2000 but your app was showing additional charges for late payment which is ₹500. So i paid a total of ₹2500 is this fair? Are you guys making us fool? Today is the due date which is the last day to pay without charging additional fee. When i paid last time on due date it was only ₹2000 but why are you now charging extra ₹500 now. And also one more thing after i paid you extra 500 and total of ₹2500 now you guys are saying now you are not eligible for taking the loan. How is this fair? I need compensation of ₹500 else i am forwarding this to the court they might do the rest.

Please active my stashfin credit line

I have paid whole amount but i did not get any NOC and still reflecting on CIBIL as overdue. And my cibil score is also dipped.
Please resolve this issue as soon as possible.

I took a loan from Stashfin.
Have also aid few months' EMI.
Due to financial problem and job loss, my EMI stopped, as I was not able to pay.
I asked on the mail for settlement, so they created a ticket for this and on that ticket, they gave time to pay full amount with extra charges till 7/6/2023.

Today(16/5/2023), I got a call from someone(perhaps name is Mahendra), he was talking in a very unethical, unprofessional, illiterate, pathetic, and unpleasant manner, treating me like a thief. He tried putting words into my mouth, which I didn't say at all.
He didn't even ask why I am not being able to pay the EMIs, and he was not listening to me at all.

He seemed like a rowdy, who got a job to do money recovery through harassment.

I told him that Stashfin has given me time till 7/6/2023, but he kept calling me bad names(directly as well as indirectly), and telling me to pay full amount in half and hour.

I was given time by stashfin app to do settlement by the date of 7/6/2023.
Although, today(16/5/2023), someone from Stashfin recovery, called me and talked to me like I am like Vijay Malya.
He talked to me like I am some scoundrel, or thief.
He was using words like an unprofessional, illiterate, and rowdy.

Does stashfin use rowdy people to do harassment??

First they approach you like they are the best loan providers, but to tale money back they are using 3rd class rowdy methods. Or may be some 3rd party person is using Stashfin name to clear out their monthly targets.

I just lost my job, that's why my emi is delayed. I told him on call, but he kept treating me as a lier.

Dear StashFin Customer Support,

I hope this email finds you well. I am writing to express my concern regarding the clearance of my loan and the subsequent non-receipt of the No Objection Certificate (NOC) from StashFin. I have already cleared all my dues a considerable time ago, and despite making an additional payment of Rs. 2900/- as per your representatives' request, I have yet to receive any communication or documentation confirming the closure of my loan. This delay has caused unnecessary inconvenience and has negatively impacted my CIBIL record.

As far as my knowledge is concerned, I do not have any pending dues against any loan. Therefore, the request for an additional payment of Rs. 2900/- came as a surprise to me. However, to avoid any further complications and for the sake of time, I went ahead and made this payment.

I would like to emphasize that I have fulfilled my financial obligations, and it is essential that I receive the NOC without any further delay. The absence of communication in this matter has raised concerns about the accuracy of my CIBIL record, which is negatively impacting my financial credibility.

I kindly request you to investigate this matter urgently and provide me with the following:

No Objection Certificate (NOC): Please issue the NOC promptly and send it to my registered email address, abhijeet.[protected]@gmail.com.

Correction of CIBIL Record: Due to the delay in providing the NOC, my CIBIL record has been adversely affected. I urge you to rectify the inaccuracies without delay and update my record to reflect the complete settlement of my loan.

Registered Email ID: abhijeet.[protected]@gmail.com
Phone No. [protected] (Old)

Current Phone No. : [protected]

Yours sincerely,

Abhijeet Pradhan

Dear StashFin Customer Support,

I am writing to bring to your attention an issue regarding the clearance of my loan and the subsequent non-receipt of the No Objection Certificate (NOC) from StashFin. Despite having cleared all my dues a considerable time ago, I am still awaiting the issuance of the NOC, which has caused unnecessary inconvenience and adversely affected my CIBIL record.

As per my knowledge i dont have any dues against any loan. I alraedy cleaed long time ago. But after long time you guys called me and ask me to pay Rs. 2900. But for my time sake I made this payment.

I want to emphasize that I have already made a payment of Rs. 2900/-, as informed by your representatives, to settle the remaining balance. Despite this, I have not received any communication or documentation confirming the closure of my loan and the clearance of all outstanding dues. This lack of communication has raised concerns about the accuracy of my CIBIL record, which is impacting my financial credibility.

I kindly request you to investigate this matter urgently and provide me with the following:

No Objection Certificate (NOC): Please issue the NOC at the earliest and send it to my registered email address.

Correction of CIBIL Record: As a result of the delay in providing the NOC, my CIBIL record has been adversely affected. I request you to rectify the inaccuracies promptly and update my record to reflect the complete settlement of my loan.

Registerd Email ID : abhijeet.[protected]@gmail.com

Thank you for your prompt attention to this matter. I look forward to a favorable resolution and the timely issuance of the NOC.

Yours sincerely,

Abhijeet Pradhan

My AKARACAPL account number 8759151 my over due payment not diposit your side please help me and please diposit [protected]

Hello stashfin

I have used your application and have face problem after making my payments twice first was last month which got resolved after 10 days and this time its rediculous. I have foreclosed my loan. Yes 2 days late but i haven't been charged any late fees and 2 days is acceptable but still your application put me on waitlist . Also after making the payment your application showed me 3 different messaged after foreclose. I have been showed select approved amount then i just pressed home and it showed i am ineligible and then its showed me i am on waitlist. Seriously. Nor i got my last foreclouser stashfin rewards and is your application policy js really this strict. I was using your application just because of your good review and i am a freelance artist who barely has 20000 rs for a month after paying my rent and you are treating me like this. I have paid 10000 to you and now if i need money how will i manage. Really unprofessional and un acceptable. If possible, please fix this and because this happened to me twice now and i have also faced problem same problem with loaney application which i was using before. Really unethical way of doing bussiness. When i have paid my all loan on time.my cibil is 769 still you guys are troubling me . Fix it ...

Kind regards Rahul

Email - rahul.[protected]@gmail.com

Email-rahul.[protected]@gmail.com