State Bank Of Bikaner And Jaipur [SBBJ] — Bank refuse to deposit cash

Address:

Bikaner, Rajasthan, 334001

Dear sir,
On 13 december i with my staff came to the sbbj rcp colony branch, bikaner for depositing the old currency in my father's account with the proper authority letter which is printed in sbbj pay in slip but bank staff very rudely reject the pain in slip and said we want separate authority letter, when i said that other branches are accepting this pay in slip as authority letter then why are you rejecting this the staff very rudely said "वो गलत है पैसा जमा करवाना है तो दूसरा अथॉरिटी लेटर ले आओ वरना टाइम ख़राब मत करो" when i again said that how can you rejects like this we are standing here from last 45 minutes. Again bank staff very rudely said "rbi का सर्कुलर के हिसाब से काम कर रहे है इनको सर्कुलर दिखा दो"
I said ok let me see the circular than staff said "अभी टाइम नहीं है"

I know your time is very much important but very politely saying that is this the way to behave with customer? And again i want to know that when other branches are accepting cash with this pay in slip as authority letter than why are you not accepting? Please clear. But bank officers reply nothing.
Being a coustmer i want to ask the manger the reson of rejection and mail the branch manager and senior officers but they did not reply till now. It means it is deficiency in services and must be penalized as par ruels.
Thanks
Ashutosh navhal

The photo of pay in slip is attached