State Bank Of Bikaner And Jaipur [SBBJ] — Charges not reverting, after assurance that will be revert in your va/c no.[protected]

Address:	Udaipur, Rajasthan, 313001
Website:	www.consumercomplaints.in

We have cash credit a/c in your branch at Udaipur (rajasthan ) Having a/c no. [protected]. 1st current matter, insurance charges debited Rs.2153/-on dtd 20 Mar, 2017.while always insurance get done by ours, this time also we have done insurance from 24 july2016 to midnight 23 July 2017. which copy have submited to branch, and when we contact regarding this charges, they assured us it will be revert in 10 days, but till date after of regular follow up amount didn, t credited in our a/c,
2nd matter of Yr2011 &2012 regarding CGTMSE chages debited Rs.4694/- on 02.05.2012, and Rs 4950/- on 26.04.2011 bank accepted that charges wrongly applied because term loan already cleared than no need of gurantee, after approaching us personally and through correspondence, bank accepted in written letter dtd 03/08/2012 that both charges will revert to your a/c. But till date only get reply, chages will revert soon, so many managers changed in between, we discuss the matter with them, they replies we will proceed the matter, but no releif gets.