State Bank Of Bikaner And Jaipur [SBBJ] — not providing cheque book to my new address.

Address:

Kota, Rajasthan, 324001

Myself nalini pandey 65 years senior citizen having pension account [protected] with sbbj bhopalganj, bhilwara ifsc code sbbj0010094, branch code 010094. I have applied cheque book request through atm card that is lying with said branch as i have shifted to kota now with new address: r-6-a royal city, aditya awas ii bajarang nagar kota pin 324001. This is a matter of great concerned that despite of providing my duly verified copy of adhar card as address proof along with my letter of request to deliver my cheque book to new address at kota through email to branch official mail & several telephonic request at[protected] no one is responding. No one is giving response over phone only put receiver at side. This is the your bank's way to serve senior citizen.
Please deliver my cheque book at new address that is: r-6-a royal city, aditya awas ii bajarang nagar kota pin 324001 and update same in cbs.
Otherwise i have only one way to approach banking ombudsman and consumer court against the branch.
Respond me. My contact no is [protected].