State Bank Of Bikaner And Jaipur [SBBJ] — pass book printing and wrong behaviour

Address:

Bikaner, Rajasthan, 334403

My saving a/c is with sbbj (Now sbi) bhinasar, branch of bikaner district of rajasthan state. Ifsc code of bank is sbbj0011267. From april 2017 i am continuously going bank just to complete only my passbook entries but no staff is available and if any chance staff is available he is saying come after 15days and again after few days no service by the bank given. Staff and even managar are not replying properly. I have asked them to give me the bank statement of my transactions but even after their mistake they are demanding charges for that. Even they are not depositing cash in branch, they told deposit cash in cdm outside the branch but cdm is not working. After many request they ready for deposit cash in branch but again demanding charges. From last many days these difficulties all customers are facing. Please take appropiate action immediately otherwise i have to move towrds consumer court other respective agency as i am also a respected chartered accountant.
My contact no. Is [protected]