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State Bank of India [SBI] Complaints & Reviews

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Updated: Dec 17, 2025
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A
animayi107
from Egra, West Bengal
May 7, 2012
Resolved
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Resolved

Address: West Medinipur, West Bengal

Sir,
I had paid Rs. 3400/- online through credit card to www.sbicardmegamall.com on 2.5.12 (order no- 153275) and on 23.5.12 their partner M/s Mart Jack Exchange had notified me that my parcel had been dispatched vide Overnite
Express courier with AWB No- [protected].
But that pacel had not reached my address yet on 7.5.12.
I had maid complain to SBICARDMEGAMALL on 1.5.12 but they had not responded (attached file).
While tracking with Overnite it was seen that the parcel had attended so many destinations except mine at Kharagpur ( pls see the attached files). Had addresses of all those destinations were there on the parcel?
On 7.5.12 Overnite called me by phone and told that the parcel could not tressed out because the AWB No and
my address given by the dispatch notice had not matched. Earlier the Kolkata Office had called me over phone
on 3.5.12 to know my exact location as they got the packet bearing the same AWB No and promissed me to send it to my Kharagpu address within 7.5.12 and they had not mentioned at that time that the AWB No & my address (as I sent the despatch notice to overnite vide E-Mail) on the despatch notice were not mathing.
However I had locged my complain again to SBI CARD MEGA MaLL.
Pls. be kind enough to solve my problem.
- ANIRBAN PAUL,
Address:- MONER MOTON,SUKANTAPALLY, NORTH BHAWANIPUR, KHARAGPUR, WEST BENGAL,[protected]
pHONE NO OF sBICARD MEGA MALL:[protected],
Phone no of Overnite Kolkata- [protected],
Aug 13, 2020
Complaint marked as Resolved 
Dear Customer,

We regret the inconvenience caused.
We will get in touch with you soon to further understand & address your concern.

Yours sincerely,
SBI Cards
Dear Customer,

Thanks for talking to us.Trust your queries have been resolved.Please call SBI Cards helpline for any further assistance.

Yours sincerely,
SBI Cards
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    K
    k_srikant
    May 7, 2012
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    Address: Surat, Gujarat

    I have being trying to make online payment for IRCTC and other sites,
    however I m not able to make payment and the reason for this is showing as the Bankers are not allowing the transaction. I have complaint about the same many times but 1) it takes lot of time to reach Executives 2)after telling them all the details of problem the phone gets disconnected, and the same is happening since many days. now i want to cancel the card
    Dear Customer,

    We regret the inconvenience caused.
    Please write to us at [protected]@ge.com with your name, card number and contact details and a suitable time for us to get in touch and address your concern.
    Kindly mention the reference no 04 08 05 in your mail.

    Yours sincerely,
    SBI Cards
    Dear Customer

    We are awaiting the additional information/documents from your end to help us address the issue raised by you. Please write to us at [protected]@ge.com with the required information.

    Sincerely
    SBI Cards
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      issacqui
      from Eraniel, Tamil Nadu
      May 7, 2012
      Resolved
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      Resolved

      Address: Pondicherry, Puducherry

      I have been using the Mobile banking regularly. But suddenly from yesterday I can’t use it. The application is logging in and asks for the options, but no options like balance enquiry, mobile topup, fund transfer etc works it simply replies to synchronize the application stating the code 904. I tried synchronize also by going to settings > synchronize > get key and entering it but it does not work. Kindly clarify what to do please.
      Complaint marked as Resolved 
      Jun 13, 2015
      santhosh kumar VANGA's response
      I HAVE SAME PROBLEM
      I have been using the Mobile banking regularly. But suddenly from yesterday I can’t use it. The application is logging in and asks for the options, but no options like balance enquiry, mobile topup, fund transfer etc works it simply replies to synchronize the application stating the code +241242. I tried synchronize also by going to settings > synchronize > get key and entering it but it does not work. Kindly clarify what to do please.
      I have also like this problem. Plz help me
      I am too facing the same problem...i have also tried to contact SBI customer care but failed...I anybody got it fixed please reply here...
      Hi guys, i have faced the same problem and solved it by reseting the application.
      you can just enter into options and deregister the application as the application is not synchronized with the SBI it will not deregister your
      application it will simply reset it. After reseting synchronize the application by settings > synchronize > get key and input the received sync number with + or -.

      Hope this solution will help you people also.. :)
      i have got the solution, just do what i have did to myself... just put 0 in (settings, synchronize, enter key, ) and press + in (select difference key and press options, and press ok...you will be happy to use it again.
      Thanks anillucky2008.
      that solved the problem for me too..
      Recently I changed my mobile. Hence when I installed the sbi freedom app it didnt work and showed me to synchronise the app. I proceeded by get key and then by putting the key and followed by ok option. But still it is not synchronised. Please help...
      I too have the same problem what to do ?
      I have been using the Mobile banking regularly. But suddenly from yesterday I can’t use it. The application is logging in and asks for the options, but no options like balance enquiry, mobile topup, fund transfer etc works it simply replies to synchronize the application stating the code +7440136
      . I tried synchronize also by going to settings > synchronize > get key and entering it but it does not work. Kindly clarify what to do please.
      Thanks anillucky2008.
      that solved the problem for me too..
      Same problem of synchronization has happen with me. but solved with help by anillucky. thank you so much dear.
      anilucky2008 thank you my friend you solved my problem...:)
      i have de registered the account as i was getting the same problem, but after de registering i am getting option to enter the user id and after that i am getting the option for MPIN and after that i am getting the same error and again it is going to same page to enter the user id again.
      I am also getting the same error as Abrarshah111
      Thanks alot anilucky2008... :)
      thank you anilu
      cky2008
      i have same problem
      my mobile is samsung gs7582
      Guys i too got the synchronization problem. But i solved it. These problems has two reasons first one is . because of your mobile time . check your date time and format are correct or not. If not correct them the problem will be solved. If not solved it will be because of server is receving multiple msgs at a time from your app. So got settings and then synchronization and their use option get key. You will get a key so type that key at enter key and your problem will be solved
      What's New in Version 1.3.10
      PLEASE DELETE AND REINSTALL THE APPLICATION.
      GO TO 'Settings > Manage Payee > Fetch All Details' after installing the application.
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        V
        vissy tomar
        from Aligarh, Uttar Pradesh
        May 7, 2012
        Resolved
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        Resolved

        Address: Bijnor, Uttar Pradesh

        Dear Sir/madam,
        There is a pension acccount ( A/c no.-) in the name of Mrs. Kalavati Devi in State Bank Of India, Chandpur Distt.- Bijnor,U.P. 246725. Today on date 7th of May 2012 she was visited to branch to withdraw money, but on counter the clerk Mr Ashok Kumar Berthvay urge to sign on withdraw form in front of him. the attendant with her requested to him first match the sign with bank record. he denied and insisted to sign in front of him. then the attendant requested to the clerk to leave the counter and come near to her, because she was suffering high blood pressure and cerebral ischemia from 3rd of may 2012 and she urgently needed money for her medicines and for Doctors bills etc.
        she is 78 years old and due to sickness feeling very uncomfortable and was laying on the bench.
        the attendant and other persons present there requested to clerk to help her but the clerk behaved brutally and denied to pass the withdrawal form to cashier so she can not get money.
        please look after this matter.

        from
        Dr. Vikas Tomar
        [protected]
        Aug 13, 2020
        Complaint marked as Resolved 
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          S
          swapnil mhamunkar
          from Mumbai, Maharashtra
          May 7, 2012
          Resolved
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          Resolved

          Address: Thane, Maharashtra

          I had faced the same situation in SBI BANK in khadak pada Kalyan West Dist Thane.. PLease take strict action againt staff id[protected] mr VINOD BHEDALKAR... saying me ..jo UKHAD SAKTA HAI UKHAD LE.. TERA A/C DEKHUNGA HI NAHI...
          is THAT BULL RESPONSE FROM A NATIONALISED BANK STAFF..
          i SUCKS SUCH BANK & EVEN THEIR AUTHORITES..
          Aug 13, 2020
          Complaint marked as Resolved 
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            Y
            YP_Chadha
            from Darwha, Maharashtra
            May 7, 2012
            Resolved
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            Address: Nagpur, Maharashtra

            Imade a complaint on phone vide No. PA[protected] on 21-03-12 wherein I was told to contact my Branch i.e. Dharampeth Brnach of State Bank of Idia, Nagpur, where I am hold SB. A/c. No. [protected]. On enquiry they told me that they don't know anythng about the case and adise me to contact SBI, Centralised Pension Processing Centre , Nai Mumbai. Thane. I wrote a letteer dt. 23-04-12 addreesssed to the Manager, CPPC, Thane regarding the complaint .
            Reised Pension has been sanctioned to me vide CPAO, New Delhi Letteer No.[protected]/883223/A5 dt. 15-02-12 addressed to CPPC, SBI, Thane and copy to me.
            Eeven after approaching through letter I am not getting any response from CPPC, of SBI, Thane.My address is gien below:
            Y. P. Chadha, 307, Suraj Appartment, PO Katol Road, Chhaoni, Nagpur- 440013.
            mail id : [protected]@rediffmail.com & Contact no: [protected]
            Aug 13, 2020
            Complaint marked as Resolved 

            State Bank of India — Non receipt of pension arrears

            Dear Sir,

            I am a Pension holder (EX-AIR FORCE SERGENT). I am drawing pension from State Bank of India, Bazar Branch, Dimapur. I have received 40% arrears of pension on account of revision of pension as per Central Govt. VIth Pay Commission. But I have not received the remaining 60% so far.

            My PPO No. is SC/325/83.

            My SBI sb a/c No. [protected].

            With regards,

            Ganesh Ch. Das
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              D
              DASHD
              from Aizawl, Mizoram
              May 6, 2012
              Resolved
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              Resolved

              Address: Mayurbhanj, Odisha

              after a long time of my application still i have not received my atm card.
              Debasis Dash,Bripada,Orissa,[protected]@gmail.com
              Aug 13, 2020
              Complaint marked as Resolved 
              I HAVE APPLIED FOR SBI CARDIT CARD THROUGH YOUR SALE EXCUTIVE ,HIS TEL NO-[protected] . HE HAS TAKEN ALL MY DOCUMENT THAT IS COPY OF PAN CARD , D. L. & TWO PHOTOS , SIGNED DOCUMENT OFSBI CREDIT CARD FORM . I HAVE RECIVED CONFIRMATION CALL FROM YOUR SERVICE CENTRE . BUT STIL I AM NOT GET MY CREDIT CARD . THERE IS ALREADY 4 MONTH HAS BEEN LAPSED.
              SO PLEASE HELP ME TO KNOW STATUS OF MY CREDIT CARD BECAUSE I HAVE NOT ANY FORM NO & ALLPLICATION NO
              MY TEL NO-[protected]
              ADDRESS-D-61 PHASE-03 SECTOR-03 DWARKA ND-110075
              I have not received my atm card although i submitted the form 2 months ago from Jiaganj sbi(01870
              )
              a/c[protected]
              i m a PNB Account holder i enter my pnb atm in sbi atm for 2500 rs. but message in the slip unable to process and amount of 2500 debit
              Sir, I K.V.Trinadhulu is the account holder of SBH, Mail Branch, Nalgonda with Account No.[protected]. My email id is [protected]@ymail.com and Cell No. is [protected]. I made a SBI AD policy in April'2016 at SBH Vikrampuri Branch, Secumderabad. the amount of Rs.1, 000/- deducted from my account, but the policy is not received sofar. please furnish the policy status to my cell or email.
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                S
                sanja74
                from Mumbai, Maharashtra
                May 5, 2012
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                I had opened a PPF account in state bank of india Gangasar Road Bikaner Branch in 2008 and in 2009 I submitted an application in State Bank of india Bazar Branch Chhapra for transfer my account as it is my home town. The account was transferred and I started deposits. Now after 2011 The Bank is not updating my deposits due to system computerisation. they tell me that that your cif is not transfered from Bikaner till date. I visited the bank ( Bazar Branch Chapra ) So many times and everytime they ask me to go to Bikaner for transfer of CIF.

                Transfer of CIF is the matter of banks and no way the customer shoud asked for the same. I need assistance for the same.
                +1 photos
                Aug 13, 2020
                Complaint marked as Resolved 
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                  A
                  anita86
                  from Mumbai, Maharashtra
                  May 5, 2012
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                  Address: Hyderabad, Andhra Pradesh

                  Respected Sir/Madam,
                  >
                  > My mother Smt Ansuiaya Devi wife of Late. SHRI. C.S.CHAUDHARI with SBI Account#[protected], PPO number[protected] has not yet received the pension. My father passed away in Aug-2010. We received the PPO from State Bank Of India in June'2011 but pension amount and dues from Sep'2010 have not been credited in her account so far. We have followed up several times with State Bank Of India, Prashant Nagar( Branch Code[protected], Hyderabad branch but they do not seem to know the reason and the manager there keeps asking us to wait, we do not know the reason for delay till today. Please help in receiving the pension, thanks

                  >
                  > Regards,
                  > Anita
                  >
                  >
                  Aug 13, 2020
                  Complaint marked as Resolved 
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                    I
                    ibrail husain ansari
                    from Bengaluru, Karnataka
                    May 4, 2012
                    Resolved
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                    Address: Korea, Chhattisgarh

                    dear sir,

                    i give Rs 156 to mp online transaction to onlinesbi but,payment diducted Rs156 .
                    transaction faild becuase on the mponline site display my payment status - not done my a/c no. [protected] barnch - manedragrah, detail[protected]IK16867979 TRANSFER TO [protected] M P ONLINE LIMITED & date 04/05/2012

                    plz solve my probalam.
                    Aug 13, 2020
                    Complaint marked as Resolved 
                    Sir / Madam,

                    I R.Vivekanandan, having SB Account with MK University Branch. Madurai, Account no. is [protected]. on 22.09.09 I tried to withdrawn the amount Rs.500 from ICICI ATM Hyundai, Chennai factory premises. At that time I got network error message, after some time I tried again and successfully I withdrawn the amount Rs.500. Instead of debiting amount Rs.500 amt. Rs.1000 has been debited in my account.
                    For your information I have attached the last two Transactions, 769 is successful transaction and 768 is failed transaction.
                    22-Sep[protected]Sep-2009) ATM WDL
                    [protected] 769 S1CD2127 500.00
                    22-Sep[protected]Sep-2009) ATM WDL
                    [protected] 768 S1CD2127 500.00


                    Regarding this issue i have submitted my complaints to MKU Branch twice the time. still the amount is not yet credited.

                    Kindly check and revert the failed transaction amount.
                    Please find my Account Details
                    Account No : [protected]
                    Card No. : [protected]
                    Contact No : [protected]
                    my name is lati[censored]smani my account no.[protected]
                    card no.[protected]
                    contect no.[protected]
                    branch sbi t.p nagar agra up
                    pr0blem, me apni gaadi ka road tex jama karne per
                    Vehicle No: UP80BT5957 Transaction No: [protected]
                    Vehicle Class: THREE WHEELER (PASSENGER) Bank Reference No: CP05714175
                    Owner Name: MR SURESH CHAND Date: [protected]
                    Office Name: Agra RTO Receipt No: CP05714175
                    Bank Name: SBI Payment Gateway
                    Your tax payment is failed due to reason Failure
                    sent by the bank, please try after sometime

                    ye a raha hia or nahi tex jama ho raha he please help me kuch esa kare jisase agar me dubara tex karu to tex pay ho jay mujhe argent hi is gaadi ka tex jama karna hai
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                      P
                      Prashanta Kumar Dey
                      from Machilipatnam, Andhra Pradesh
                      May 4, 2012
                      Resolved
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                      Address: West Bengal

                      Dear Sir,

                      Ref : S/B A/c No. [protected], Internet Banking User ID PKD49

                      This is to bring to your kind notice that I am regular user of your Net Banking Facility but recently unable to access your both the websites www.onlinesbi.com and www.statebankofindia.com causing enormous difficulty in handling my fund.

                      The error message displayed “The website declined to show this webpage”. This error (HTTP 403 Forbidden) means that Internet Explorer was able to connect to the website, but it does not have permission to view the webpage.

                      It is pertinent to mention here that there is no problem in accessing any other website.

                      I would therefore request you to take up with appropriate authority to resolve the issue.

                      Thanks & Regards,

                      Prashanta Kr. Dey
                      [protected].
                      Aug 13, 2020
                      Complaint marked as Resolved 
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                        I
                        itisabhishek
                        from Bengaluru, Karnataka
                        May 4, 2012
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                        Address: Bangalore, Karnataka

                        Hi,

                        This is to inform you that last Wednesday(02/05/2012) I received my new SBI Railway Credit Card.

                        Ref No: EV[protected]

                        Subh Yatra Membership Number: [protected]

                        The SPELLING OF MY NAME is printed WRONG on the card.

                        Instead of ABHISHEK PAL, it is printed as ABHISHEK PAI on the Credit Card. Please send me a replacement card as soon as possible as I am not able to use the card.

                        Expecting fast reply from your end as it is very important for me to use the Card as soon as possible.

                        Regards,
                        Abhishek Pal
                        +91 [protected]
                        Dear Mr Pal,

                        We regret the inconvenience you have faced.
                        We will call you soon to address your concern.

                        Sincerely
                        SBI Card Cares
                        Dear Mr Pal,

                        Thanks for talking to us.Hope your queries have been responded.Please call SBI Card helpline for any further assistance.

                        Sincerely
                        SBI Card Cares
                        Hi,

                        Before 25 days back i was applied one sbi gold and more card. Which i received on last staturday (i.e. 07.07.12). After opening the packet i saw, my name is wrongly spelled in the card. My name is BHAGYASHREE PARIDA, but its printed like: BHAGYASREE PANDA, the spelling is totally wrong. I need to replace this, else i can't use this card. Please send me a replacement card as soon as possible as I am not able to use the card.

                        Expecting fast reply from your end as it is very important for me to use the Card as soon as possible.


                        Regards,
                        Bhagyashree Parida
                        [protected]
                        bhagyashree.[protected]@yahoo.com
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                          Gurcharan Grover
                          from Bengaluru, Karnataka
                          May 4, 2012
                          Resolved
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                          Address: Ludhiana, Punjab

                          I tried to make a POS transaction on 7th January,2012.The transaction
                          failed but the amount got debitted from my account.So i lodged a
                          complaint at SBI on 21st January,2012.It has been more than
                          three months but the complaint is not yet resolved.SBI is delaying the complaint from past three months.

                          Bank : State Bank of India
                          Account holder name : Gurcharan Grover
                          Account no : [protected]
                          Amount to be refunded : Rs. 12390
                          Date of transaction : 7th January,2012
                          Date of complaint : 21st,January,2012
                          Complaint no : AT[protected]
                          Reference No. : POS 359221
                          Aug 13, 2020
                          Complaint marked as Resolved 
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                            V
                            vijay.vishwakarma
                            from Gwalior, Madhya Pradesh
                            May 3, 2012
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                            Address: Indore, Madhya Pradesh

                            dear sir/madam,
                            i am again with same problem of not receiving statement on time and imposing penalty for that. day before yesterday executive called me for payment and assured me for not imposing penalty but insist to call in customer care and told to send a person to collect the payment at my office address. i didn't able to connect to customer care because of congestion and till writing to this complaint, nobody came to me to collect the payment. today they again called me with due payment of last month and this month both!!!!!. because delay of action, this month payment has got added in my dues.

                            this the fault of that bank and because of their mistakes i am to submit the 2 month payment with penalty. when they call for payment and assure for not imposing penalty, why the same person execute the reversal process of penalty???!!!!! they tell us to call to customer care and customer care phone line gets busy or congested many times.

                            my credit card details is -

                            name - vijay vishwakarma
                            credit card no. - [protected]

                            please help me to get solve the problem soon.

                            regards

                            vijay
                            Dear Mr Vishwakarma,


                            We have noted your concern and we shall get in touch with you soon to address your it.

                            Yours Sincerely
                            SBI Cards
                            Dear Mr Vishwakarma,

                            Thanks for talking to us. Hope your queries have been resolved to your satisfaction. Do let us know in case of any further issues.

                            Yours Sincerely
                            SBI Cards
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                              krishnendu datta
                              from Kolkata, West Bengal
                              May 3, 2012
                              Resolved
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                              Resolved

                              Address: West Bengal

                              Dear Madam,

                              I have an account - Account number - [protected], IFSC Code: SBIN0009985.

                              I have issued a cheque of Rs. 60,000/-, Cheque Number - 700142, dated 26th May, 2006, to transfer the amount on my overseas account. But the amount was never transferred to my overseas account.

                              The banker have noticed last year that the amount of Rs. 60,000/- against the above cheque was deducted from my SBI account on 14th June, 2006, although the money was never transferred.

                              After further investigation, they have finally deposited back the original amount of Rs. 60,000/- on 9th July, 2011 in my SBI account - [protected] (from where this was originally deducted).

                              In this respect, I think - I should get the interest amount for last 5 years on this amount of Rs. 60,000 as the money was never transferred although it was deducted from my savings account.

                              I have given several mails/letter to the branch manager, but the matter have not yet been closed.

                              Please advise.
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                S
                                surya bhowmik
                                from Jamshedpur, Jharkhand
                                May 3, 2012
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                                Address: East Medinipur, West Bengal

                                18.04.12 loan manager, branch manager talk to me personal loan intrest is 15% . after loan suctioned i see my personal loan interset is 17%. between two gap the branch manager changed but loan manager(kunal kumar) still now.when i saw my personal loan interest is 17%, i talk to loan manager(kunal kumar).kunal kumar was miss behave with me.
                                tell me you are a lier. presently i am employee of tata steel.my salary a/c is corporate. branch manager toid me company corporate a/c will be closed.
                                s.b. i. branch is haldia i.o.c. refinery campous.branch code is 7090
                                i shall request to solve the problem.......

                                thanking you.
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                                  gagandeepmalhotra
                                  from Chandigarh, Chandigarh
                                  May 3, 2012
                                  Resolved
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                                  Resolved

                                  Address: Punjab

                                  I used my atm at a pnb atm near shivpuri chowk, ludhiana. I entered the amount and machine asked me to wait for the transaction to complete. But as I waited for around 3 minutes, nothing came out of the machine. So I cancelled the transaction and made another of the same amount. But when I checked my mini statement from an sbi atm two days later. The balance has been deducted twice for the money I received only once. Kindly tell me how can I get my money credited.
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    B Bhasker Rao
                                    from Hyderabad, Telangana
                                    May 2, 2012
                                    Resolved
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                                    Address: Andhra Pradesh

                                    Respected Sir/Madam

                                    I tried to take Rs 15000/- on 02-May-2012 at 20:15 from Andrapradesh,Hyderabad,Nagloe - 2nd ATM
                                    after submitting the complete transaction details I didn't get the amount from the ATM messine instead of getting money i got the Response Code 059 when the time of withdrawal. But i tried to check my Balance by taking mini statement it shown me that the amount cut from my savings account.Sir kindly Reimburse the amount to my Account as soon as possible.

                                    Details of transaction ATM ID : S[protected] Time 20.15 CardNo[protected]

                                    B.Bhasker Rao
                                    AccNo [protected],
                                    Saroornagar Branch,Hyderabad.

                                    Thanking You..
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
                                    provide us your contact number...
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                                      bipini1980
                                      from Brahmapur, Odisha
                                      May 2, 2012
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                                      Address: Cuttack, Odisha

                                      my self bipini bihari bahinipati, at-damakata po-nimasahi via- narasinghpur dist- cuttack state-orissa ph-[protected] have a account in SBI, narasinghpur branch of cuttack district of orissa state ac no-[protected]. my atm card was lost on 30/04/2012. please block my atm card and issue a duplicate atm card in my name in the above address.
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
                                      mysel[censored]day bhan trivedi, at- durga bagh mandir campus bettiah distic- west champaran state- bihar ph- [protected] have an account in SBI, main branch SBI ajanta cinema bettiah distic- west champaran state- bihar . my account no is [protected], my ATM card was lost on 02/05/2012. please block my atm card and issue a duplicate atm card on my name in the above address.
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                                        raghuprathap478
                                        from Nellore, Andhra Pradesh
                                        May 2, 2012
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                                        Address: Anantapur, Andhra Pradesh

                                        Respected sir,

                                        I am Raghu Prathap Reddy,one of the account holder from sbi-tadipatri main branch.Today (2/5/12) i tried to withdraw money from sbi atm in near S.R Nagar signals.But i did not got the money and the envelope shows deducting money from my account.Please help me regarding this complaint.

                                        Thanking you.
                                        Raghu Prathap
                                        [protected]
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
                                        sorry I forgot to mention my a/c no in the above complaint.A/C no is [protected]
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