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State Bank Of Mysore — sbi bank

I have purchased a product from amazon amount 1299.
Some after day i cancelled this product, amazon send me mail and show me my refund initiate with reference no.#igafwhesm7
But amount is not credited my account
I have called many times in sbi customer care center but they didn't understand my problem and force me to this is not our problem, they advised me to amazon customer center,
I try bothe customer service but my problem not solved
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State Bank of Mysore customer support has been notified about the posted complaint.
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Hi team

pls atm card my address send

account number : [protected]
cif no: [protected]
phone number : [protected]

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    State Bank of Mysore
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
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    State Bank of Mysore Phone
    +91 80 2235 3907
    +91 80 2235 3904
    +91 80 2235 3906
    State Bank of Mysore Address
    K.G.Road, Bangalore, India - 560254
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