State Bank of Patiala — Misbehaving with customer

Employee misbehaving with customer regarding check cash.she in[censored]ed in[censored]ed me when i said that i nèed urgently to it, i stood a side from queue becoz my child 2 yr old with me, she said me you go again in queue, i said that i come according to my turn but she said i will not do your work even you may go head office . is this respect to customers in state bank of patiala branch jakhwali