State Bank Rewardz — Money spent not refunded

Address:Jamnagar, Gujarat, 361006
Website:m.statebankrewardz.com

My sbi reward user id is:[protected].


I have booked bus ticket in 20th January, and in this transaction i had paid Rs.359 through my debit card.

This transaction failed & bus booking not completed.

But after that, reward points used is returned back to account but debited money not.

In this regard i had approached sbrewardz call center several times. Every time call center executive given solutions in next 7-15 days.

Till date nothing happened and my money not credit back.

Regards,

B.V.Popaniya
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Mar 14, 2018
Raina Mittal's response
Kindly help me and tell me when solve my problem when deliver my parcel..
Complaint comments 

Comments

Hello sbi team.. I have a order date or 13 January I order steel bowl set by my reward points but I have no delivery till now date on 14 March.. I do complain 2 times.. But I have no information no confirmation.. Very poor policy very poor bank this is a fraud. . I do complain in police station and sbi head department.

Money deducted from statebankrewardz and debit card while rewardz points refunded but money deducted from debit card not refunded yet.

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    Contact Information

    Jamnagar
    Gujarat
    India
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