Stayathome.com — Sony boom box CDFS 70 ordered on 17 th July

Address:

H403 lagoon Apartment Ambience Island Gurgaon 122002

I ordered Sony boom box CzDF N70 and paid Rs 5118 / through SBI Gurgaon. I wrote them numerous mails but they say order is confirmed but till not even tracking number for despatch has been given.Theyclaim to deliver the item in seven days and give tracking number in 48 hours. Their all telephone lines given on the web are out of service.
I request consumer form to take serious action against such a fraud firm and my Rs 5118/ should be refunded immediately.