Sterling Hospital — Complain for Covid Treatment - Mrs. Jayshree Patel

Address:

Vadodara

Hi,

This is to inform you that Mrs. Jayshree Patel was admitted due to Covid-19 on 11.03.21 at Sterling Hospital, Vadodara.. & It was a very Pathetic service provided by Hospital..

Our understanding & purpose behind to admit in such a reputed hospital named of " Sterling Hospital of Vadodara" is just to make ourself stress free in terms of Medically Treatment as well service & hospitality which they provided to client but it was just deplorable..

I agreed that medically treatment offered to patience was absolutely perfect but again at what cost?? Main concern is staff & other service which patience has to be received on Day to Day basis.. Food was extremally unbearable. I understand that it was offered as per patient condition & as per doctor's recommendation but at least it has to be eatable.. If Hospital has charged 22k per day cost for semi -special class then atleast some juice, milk & other supplementary which patience require in some extra quantity then it has to be fulfilled.. For cleanness is also not maintaining properly.. Support staff was also not listen & act required things Timely.. Patient has to remind staff frequently & they come back to patient after 2-3 hours..

All above matter which I would like share is completely not acceptable.. If patient was paid some cost against treatment then proper service & comfortness has to be in placed..

Also Adding that the cost which Hospital are taking against covid treatment is extremely unbearable.. where other hospital with same category are charging half price with extra ordinally service & treatment.. We have almost 7-8 patience from family & friend who had taken treatment from Sterling hospital, Vadodara are not at all satisfied with the services..

I urge that we need to get compensation again this heartbreaking experience..

Regards
Nirav Patel
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