Sterling Hospital — Hospital have charged more than regulation of government guidelines

Address:Ahmedabad

Dear Sir,

I was hospitalized in sterling cancer hospital, Boadakdev, Sindhubhavan Road, Ahmedabad from[protected] to[protected]. I had a Covid policy of Rs 5, 00, 000/- (Sum insured) I clearly asked hospital team regarding charges and they told me not to worry and they will charge within limit of government rules.
Pl. be noted that my bed was with oxygen facility only and I never required to take oxygen. I was neither admitted in ICU nor with ventilator.
I have filed all the documents to insurance company for reimbursement of expenses.
Insurance company has deducted around Rs. 1.82 Lakh from my total expenses.
I was following them since long for Justification deduction of amount. Finally, they provided me the circular of Charges which can private hospital charge for Covid treatment.
Looking to my severe condition they got benefit and charged Rs. 25, 000/- per day for room charges only (Doctor and nursing charges have been charged extra). I was repeatedly asking about charges.
Hospital have charged beyond limit given by government (As per circular of Ahmedabad Municipal commissioner Dated:[protected] and I found myself frauded/cheated by them. They got benefit of my health/mental condition due to Covid.
In this epidemic situation, hospital has cheated me.
It was not expected from reputed hospital like Sterling.
This is my humble request you to reimburse balance amount Which hospital has charged illegally.

Jigar Manjitbhai Shah
Mobile No. [protected]
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I have uploaded AMC circular and settlement letter.

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