Steve Madden India — issue with quality of my purchase

Address:New Delhi, Delhi, 110092

I am disappoint that i got 2 pairs of steve madden on 24 nov 2018 at delhi airport and the sole material started peeling of after just one day o[censored]se of the model - delicious attached is the photo.

The other pair - posyy, got so loose after one day's use that there is no grip on the feet and slips out.

The flats are very expensive and this is not the quality expected from a reputed brand like serve madden.

I would appreciate if you could send a replacement or give me a full refund on my purchase. Shall wait for your response before i post my reviews online.

Attached is the photo of the damaged pair and the invoice.

Details:
Receipt no: 8765
Store code. 9604 (It could be 9804 the print is unclear)
Date: 11/24/18
Time: 10:19.58
Terminal no. : sm01
Staff id: gaurav

I look forward to your response.
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