Steve Madden India — wrong size delivered

Address:

Bangalore, Karnataka, 560005

Hi,

This is to bring to your notice regard to delivering a wrong size shoe to me followed by many request to exchange there is no response.

I had bought 2 shoes out of which one shoe was delivered to me with wrong size at steve madden (Phoenix market city, bangalore), gaurav is the executive from steve madden which i am in touch last 2 months. He is very unprofessional and not friendly at all to address my concerns.

We live in a competitive market and customer service should be priority.
I am totally disappointed with a bad customer service and ill mannered staff at pheonix mall bangalore.

Appreciate you to look into this and reimburse my money.