Stock Holding Corporation Of India — not releasing money for registration of property

I had made a payment of rs 21500/_ through neft vide no. Utr orbch[protected] on dt. 10.11.2017
From obc bank but the company is not releasing money despite repeated reminders. I have sent signed and stamped bank statement and aadhar card, still not telling where is deficiency. Land line phone also not attending. My request is either release or refund my money. What to do?
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