Taken money and said that item is ready to dispatch and after 35 days they said item is not available or not in stock. These guys are totally unprofessional and harassed me a lot. Inspite of calling Director Mr. Rahul, he did not solve any query and said that he will see, but no action has been taken from his side. Please block this website and their business.
At the time of payment they say that item is ready to dispatch but after 35-40 days they say that you have to cancels this item. I have purchased 5 items from them
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Complaint marked as Resolved
customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2014
Strollay.com Customer Care's response Dear Forum Moderator,
Few points on the above complaint.
This customer is not a registered buyer on Strollay.com
This customer is a B2B buyer with our company, he runs his own portal, this customer has never placed an order online at www.strollay.com
This customer buy regularly from our Wholesale Team, in which the delivery time is clearly stated to them before buying. Also as per as the complain stated, buyer has never bought 5 items online.
This case is purely a defaming case against our company, as buyer has never bought any items online and just defaming the brand which is doing really great across the Indian Buyers Worldwide.
Being such a reputed Consumer Forum in India, I would request the Forum moderator to kindly screen the user post, so that they just do not defame any brand like this.
Regards,
Strollay Customer Care
[protected]
[protected]@strollay.com
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