Styched — Taking money from people & not delivering them product

Address:	Email: [email protected] Mobile - 7349662666 Our Office is located at: Sensedynamic Fashions India Pvt Ltd 4050, 19th Main, HAL 2nd Stage Indiranagar, Bangalore 560008
Website:	Styched.in

Hi this is Dr Wafa
I ordered a hoodie from Styched.in(website) for my Son on 25th September.
I paid the requested amount for the order.
Till now i didn't get any response neither on my mail nor on my phone.
I mailed them on their email id which i got after after texting them on their whatsapp number which i got from their website.
I also found their Instagram page where they replied "Hi, Thanks for messaging us. For any order related queries or complaints or feedback, please drop an email to [protected]@styched.in . We are not able to provide any order related or payment related support over Social channels. Standard response time is 24-48 working hours. Customer Care is available Monday to Friday 11AM to 5PM. As a safety protocol, we are working with reduced manpower. Response times will be higher than usual. Thank you!"

I reverted with i already mailed you but they didn't bothered to reply.
While i checked thier instagram page that goes with instagram/styched.in i found out that they had disabled the comments section so that consumer cannot give their pathetic feedback.then i found out 1 video on instagram TV & found out just like me other people also facing the same problem. Styched.in took money from them but not delivering them product.
Also i can login on their website but bot on their App(styched). I also emailed them about this problem yoo but they don't reply.Now water has gone beyond my head... I'll teach them lesson.