Su-Kam — purchased sukam tubular battery in last week december 2017 but dealer refusing to attend complaint as he says sukam closed operation

Address:165 Gagan Vihar, Delhi, 110051

I purchased Sukam tubular battery TPG 1350 on 21/12/2017 from East Side Sales Corporation, shop no 52, Khosla Market Complex, Gagan Vihar Extn, Delhi-110051.
The battery is under 36 months warranty. When I called the dealer on a complaint that the battery is unable to give full voltage when on inverter, the dealer said Sukam battery had stopped operations hence he is unable to help.
Please let me know is it's true
Regards
Ashish Bose [protected]
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The backup is of 30min and it not complete Charging in this much summer

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