[Resolved]  Sukam — Frustrated with Sukam Product and Service

Address:New Delhi, Delhi

I bought Sukam brand new inverter and battery from a Dealer in Palam, NewDelhi called 'Dwarka Batteries' on 10th April 2014. But only after 1 month of purchase the inverter has started malfunctioning. It only provides a backup of 10-15 mins with only one fan and one CFL light.I contacted the dealer with complaint but they immediately said that they could not do anything and i have to contact the customer care. I then contacted the customer care on '[protected]' on 3rd June 2014. They said they are registering the complaint and provided me with the following complaint number "[protected]". They also mentioned that the Sukam engineer will contact me in 24 hours to resolve the issue. But to my shock and surprise, nobody bothered to contact me regarding this for more than 20 days now, I must have called customer care 15-20 times and have also talked to all their seniors ( Rakesh khanduri, Anil Srivastav ), but every one has mastered the art of giving false commitments. can you please suggest the best way to get my products replaced and to make Sukam pay for being such a big CHEATER.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 


About battery damage

Meri battery abhi warranty period me h or me 1 month se continu call kar rha hun lekin abhi tak meri koi sunwai nhi hui h please meri is problem ko solve kra do

Not working properly

I purchased a sukam inverter before 3 month. Today i face some problem inverter not working properly like backup issue

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Su-Kam Phone
    +91 12 4417 0500
    Su-Kam Address
    Plot No. 54, Udyog Vihar, Phase VI, Sector-37,, Gurgaon, Haryana, India - 122001
    View all Su-Kam contact information