I bought jewelry from sukkhi.com and paid shipping charges to ship in the usa. They sent me broken piece and when i ask for refund they ask me send the product back and i have to bear the shipping charges (40$). Out of which they are going to refund only rs. 50 (Not even a dollar)!!
Even after explaining the situation to them a multiple times, they keep sending me same mail mentioning how to return the product!
They sent me well packed broken set and it appears they are taking full advantage of the fact that i am in usa and cant ship the product back because of shipping cost i have to bear.
I feel cheated and want my money back.
Order sp17166116 Was this information helpful? |
This is with reference to your order placed on Sukkhi.com.
We are really sorry for the inconvenience caused to you but as per our return policy customer has to return the product back to us then only the refund can be initiated from our end although we are really sorry that you faced the issue.
In case you want to get in touch with us then you can write us on [protected]@sukkhi.com
Regards
Team Sukkhi