| Address: | Pathankot, Punjab, 145001 |
Dear sir/ma'am
This is to report to you the verbal abuse by the staff appointed at your pathankot complex (Dalhousie rd, opp hotel opulence, guru nanak nagar, bhadroya). My fatger had to avail the services in emergency. However, when we went at the complex, the attendant started abusing us without any reason. When i told him that i will call the customer care, he started abusing again and replied that "jisko call krna hai kr lo, mera koi kuchh nahi kr sakta. Main nahi darta kisi se". Then i called at the helpline no 1969. One of your lady staff listened to the whole incident but it seemed she picked the call just to defend the staff appointed there. I was appalled by such a behaviour of an institution that provide service to million of people everyday. This was a very bad experience on one side we are working to make the whole country free from the evil of open urination and other side public have to face people like i faced.
I am hopeful that you will take appropriate action against the staff as he is damaging the goodwill sulabh has earned after so many years of good work/services.
Regards
Aneesh kumar Was this information helpful? | 
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