[Resolved]  Sun NXT — Ott subscription activation

I have paid premium subscription charges 799 for year plan on September 28, 2023, at 5:29:55 PM IST, with a GPA of[protected]. But, application shows no active subscription plan, I have complained the same. they provided an issue Id: Og 95342. But, till now i have not received any resolution regarding the same. the registered mail id is [protected]@gmail.com and registered phone number is [protected].
+1 photos
Was this information helpful?
No (0)
Yes (0)
Oct 3, 2023
Complaint marked as Resolved 
I didn't got any email or phone call regarding subscription activation. But, after logging complaint through consumer complaints here and also provided GPA number. I got reference mail around 8:15 pm that they escalated the issue to sunnxt, after that I checked the sunnxt app and found that my subscription has been activated.
Sun NXT customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    By clicking Submit you agree to our Terms of Use
    Sun NXT
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    Sun NXT Phone
    +91 44 4467 6767
    Sun NXT Address
    View all Sun NXT contact information