Sunrise Sports India — New Astrox 1 DG broke during warm up/Knocks

Address:

Greater Noida West

Hi Team,
I have purchase Astrox 1DG racket from Yonex authorized dealer on 2-April-2023 which was delivered to me on 5th-Apr. I have played for a month with it and on 9th-May-2023 at morning 7:30 AM during warm-up/knocks, Racket broke all of a sudden.
It was too disappointing and disheartening. DG series (Durable Goods) is usually robust ones; however this one broke without even clash or touching ground.
I have used Voltric 0.6, 0.7 DG, 18i and Astrox in past; however never had such an experience. Please look into this and kindly process refund or else, another Astrox 1 DG.
I also have sent an email to Sunrise (Case Number :[protected] and have also sent claim and racket for physical inspection. Kindly support in refund.

Regards,
Kailash Nailwal
C-1106, Apex Golf Avenue, Sports City 1, Greater Noida West, Sec-1, Bisrakh, Gautam Budh Nagar, Uttar Pradesh - 201306
+91-[protected]