Sunrise Sports India — NS6600 broke from shaft

Address:	Bangalore, Karnataka, 560103
Website:	www.sportsjam.in

I have purchased NS6600 from SportsJam.in in March 2015. Within 4-months racket broke. Sportsjam asked me to file claim with Sunrise Sports. Initially sunrise rejected my claim citing "HUGE DENTS" on frame. There were no dents. Certain places paint on frame is gone. Then later they told "PAINT erased on frame and racket has used wear & tear" Issue was, racket was used for play. There are no dents on frame. Frame alignment is fine. More important shaft has no dent. It doesn't indicate manual tempering. There is no reason, it can break from shaft just like that. This is the case of manufacturing defect and dealer is not accepting this. Claim is rejected without any proper reasoning.