Sunstar Club — cancellation of membership[protected]

Address:Kharanja Road Goyla Dairy, New Delhi, Delhi, 110071

It has been more than 2 years since following up with you people, pls returned my deposit of inr.50000/-.

I have initiated my cancellation process with in 4 day of my membership inception and exchange almost 26-27 mails with your people, but unfortunately my efforts gone in vein due to incumbent staff.

Pls revert how to proceed further. On of my email conversation is herwith to make you people understand the matter:

Deepak kumar
Feb 21, 2017, 10:48 pm
To agm. Delhi1, sudhir, mrd

Dear simab,

I have started my claim much before to letter which was submitted to your regional office on[protected]. I was dealing with one of your former manager - mr. Sachin. Matter was already been discussed with him in late nov-16, but he lingered this process and finally when i spoke to mr. Sudhir&i was asked to submit the cancellation request letter to your delhi regional office.

So technically i have started my process within 4-5 days of taking this membership but unfortunately due to incumbent staff my matter was not escalated timely to concern deptt. It doesn't mean that you people will barred my rights of getting my hard earned money in terms of refund. I have written this letter on 03rd dec-2016 but unfortunately due to my hectic schedule i was not able to submit the letter timely and also i was not aware of this cooling period terms and condition otherwise i would have done this much before the time frame.

At the time of inception none of your sales people has shown courtesy and guts to reveal this cooling period terms and condition with us. I have signed the papers as i was in hurry and was requesting your people to bear me as i could miss my train which was very far from the venue. They were reluctant to listen my request and finally i signed the paper without reading any terms and condition and thereby digged a big hole for my self.

I request you to please look into this matter and do the needful as i am not interested of availing any services from your company at any cost.

Regards

Deepak
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Hi my order is wrong so please collect the parcel and refund my money
smartdeepak21's [Complaint's author] reply, Dec 17, 2019
You have posted on wrong page.

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