Sunstar Club Customer Care
Goodluck Hotel Ltd.
Customer satisfaction rating: 4%
Submit a Complaint
108
COMPLAINTS

Sunstar Club Customer Care

Goodluck Hotel Ltd.

Address
406, Venus Atlantis, Prahladnagar
Ahmedabad
Ahmedabad District
Gujarat
India - 380054

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
21
down
58

Mobile:
Mobile:
up
23
down
43

Additional info
Mumbai Office
706, Cosmos Plaza,
D N Nagar Metro Station,
J.p. Road.
Andheri West - 400053

Vadodara Office
302, Tilak Complex,
Opposite Sbi Bank,
Jetalpur Road, Alkapuri,
Vadodara

Delhi Office
518/a, Somdutt Chamber-02,
Bhikaji Camapalace,
New Delhi - 110066

Rajkot Office
806, Gurukrupa Complex,
Opposite Tata Docomo Showroom,
Limbda Chowk
Rajkot

Surat Office
305, 3rd Floor Milagro, Udhna
Magdalla Road,
Vesu, Surat - 395007

Pune Office
No, 315-317, Sohrab Hall 21 Sassoon Road
Pnq Pune
Maharastra - 411001

Jaipur Office

312 To 318, 3rd Floor,
Plot No:-k-12,
Malviya Marg, C-Scheme,
Jaipur


View More Information...

Customer satisfaction rating
4%
Complaints
108
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Sunstar Club related photos (13)

Sunstar Club Complaints & Reviews

Sort by:

Sunstar Club — fraud done by this company

 vikastayer01 on Oct 10, 2017
There was a team of executives who visited my office telling there are celebrities who are directors in this company like govinda oil actor, kapil dev cricketer and ravi krishan film actor which gave me confident in taking this club membership.
I had paid 1000000 for this club membership through my credit card city bank and this money was paid in their bank.
As this company is not existing and their bangalore office and website also not responding and i have heard in news that this company is considered as fraud there is a proof of me giving this money to them through my credit card...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — refund of rs. 50000/-

 Anil327 on Oct 4, 2017
Respectfully submitted that after receiving telephonic invitation, i alongwith my wife attended the camp at hotel bella vista, panchkula, haryana on 02.04.2017 organized by “goodluck hotels ltd.”. Your representative ms. Priyanka briefed us plan of sunstar the club and your manager mr. Vineet manchanda requested us to join the club. We accepted the membership of ‘sunstar the club‘ and signed a contract and paid of rs. 50000/- (Rupees fifty thousand) as advance payment through my sbi debit card. Mr. Vineet manchanda, manager, with whom the contract was signed assured that we will get the...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — company is fraud and doing fake deal

 ami_kak on Sep 25, 2017
I am amit paul, got call from “sunstar the club” for attending a seminar with family at novotel hotel pune on 6th jan, 2017
So 7th of jan we attained the program, they made individual family communication regarding their holiday package. We were convinced about their plan. Their zonal manager also came and she convinced us and add few more facilities. I took sunstar membership on my wife (Kakoli paul) name and payment 45, 000/- through my credit card at novotel hotel on same day. Below are the details offered which they given us.
Deal sign off after mutual agreement with sunstar...
Complaint comments  Read comments Complaint category Travel & Vacations

Sunstar Club — cheating cheating cheating I want refund with interest.

 montu464342 on Sep 22, 2017
I got call from sunstar club to have meeting in pride, ahmedabad.in meeting they demonstrated about new club and option of hotel stay 12 nights every year for 20 years. I had some doubt so they gave option to pay rs. 15, 000 and get experience of one property for 2 night. But my busy schedule i am not go to check hotels which they provided. One day i check the website at that time website is not working and i had doubt i called the sales team of sunstar and they are not received call one day they will shut down everything....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Sunstar Club — non receipt of membership card and non response of anything from company.

 Machhindra Tandale on Aug 20, 2017
I with my family were attended compain as per call received from sales executives of sunstar company and the company has been dispatched only terms and conditions on stamp paper.
Thereafter we have tried to contact so many times but the given phone number is not reached and not in service.
This happened 10 months ago when sales executives assured us for 25 years membership of 5star and 7star hotels stay facilities.
For that i have paid rs 80000 /-at that time by credit card and debit card but afterwards no response is received from company till date.
Now we are reached...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — membership agreement with detail of promises along with guideline to follow.

 Minesh_Shah on Aug 10, 2017
I become member at Pune, through your representatives - Gopalbhai, Nikhat and Shushil. I am still awaiting for membership agreement, which should contain detail of all the promises made at the time of payment. I have not received payment receipt also and getting all the lines closed. Along with these details, process / guideline was to be received, which is to be followed to take benefits of membership. Hence, I need refund of my money along with all incidental charges. Revert per return on my mobile No. 9823230155 / 7977495858. - Minesh Shah....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Sunstar Club — non-fulfilment of contract.

 Narinder Bhandari on Aug 4, 2017
I joined the club, when their team visited chandigarh on 21 february 2017, by paying ire 1, 70, 000 /-

I joined it only because i was promised that w m merriot hotel in chandigarh is also a member of your club, and i and my family can visit and use their health club everyday without paying any money.

I was told that i shall receive the membership card and other kit by mid-march.

Nearly six months have passed since i made the payment, but so far no kit has been received, nor is the merriot hotel a member of the sun star club.

I, therefore,...
Complaint comments  Read comments Complaint category Business & Finances

Sunstar Club — no booking

 Jirawala Hitesh on Jul 26, 2017
All owner in jail what happened our money
No booking
What happen my hardcore earn money
Raman kapoor and all who involved in this scam retains in jail till all money not refund to investors
Example subroto roy sharma company

When took membership company promise you got five star hotel stay 12 night in year but company booking site blocked so want my money back 108000...
Complaint comments  Read comments Complaint category Computers & Accessories

Sunstar Club — sunstar club money refund

 Bhowmix on Jul 16, 2017
We enrolled for the sun star club membership for 20 years this january 2017, from ahmedabad gujarat under the premises that a yearly holiday can be booked anywhere in india in the listed hotels as given in the brochure then provided, and just incase the facilities are not availed the offer will be carried forward onto the following year.

An amount of inr 1, 96, 000 had been paid vide cheque to goodluck hotels pvt. Ltd. ; issued on the 11th of jan 2017. We were also provided with an agreement on stamp paper along with membership cards for myself and my daughter.

Membership...
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Sunstar Club — Complete fraud

 Jasbir yadav on Jul 8, 2017
Hi
I have got call and we had meeting at welcome hotel dwarka whare they offered a deal and I paid 1.2 lakh for a membership
I got the members I'd-2016 1411 1114
But then after either the provided number in membership is not valid or not picked up
The guy name Tapas who was the interface for me for any help is even not responding
This give me a feeling of complete fraud
Plz let me know the next action
I am thinking about to lodge a police complaint as all the transactions and paper are with me and is an hard core earned money invested...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Sunstar Club — Refund of Membership Amount-Sunstar Club

 Kamlesh Parikh on Jul 4, 2017
The Goodluck Hotels Co entered into an agreement on 7/1/2017 for Membership of the Sunstar Club. However, it is learnt from Media that the Co Promotors are absconding and people are looking for them for getting their money back, the proomoters are in Police Custody.

Kindly do the needful to get my money back for the amount of Rs 1, 65, 000/-....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — Sunstar group seems to be fraud

 Shipra Aman on Jun 19, 2017
I want to use my membership in sunstar club but it seems to have cheated us and are running away hiding.
No one picks up calls, all numbers are said to be unavailable and the most important thing is that even their nonsense office is closed from over the month.
Also their so-called created fakers website "sunstarclub.in" is not working at all. Neither are any of customer care services too.
So dear sunstar club either return our invested money back or fulfill the requirements......
Complaint comments  Read comments Complaint category Travel & Vacations

Sunstar Club — Non receipt of documents (Membership card / benefit details)

 Hukam Chand Rana on Jun 18, 2017
Representative of this club, mr. Kuldeepak sharma, designated as manager and consultant mr. Shahrukh called me and my spouse at hotel bella vista in panchkula (Haryana) for a meeting on 10th mar 2017, about holidays package on behalf of sunstar club and they convinced me to be a member of this club for five years by paying rs. 50, 000 /- and have offered me a membership from 10 mar 2017 to 10 mar 2022 for which i have paid rs. 46, 000 from debit card and rs. 4000 as cash for the said transaction.

Mr. Sharma has promised that you would be getting a membership card alongwith benefit...
Complaint comments  Read comments Complaint category Travel & Vacations

Sunstar The Club — Office closed now, promises unfulfilled

 deshna shah on Jun 1, 2017
My parents went to Hyatt, Ahmedabad after seeing an add in newspaper about a presentation. They promised to give 12 nights for 1 lakh 20 000 with hotels they have tied up with for 20 years. If we don't use that we get the refund, 2000 per night. They gave us receipts and membership card after a lot of insisting. We had spent 4 days at a resort in November but after that they don't recieve any calls, their office is closed and lot of people have filed complaint against them and I would like to get my refund soon. Now there website is also not seen. They can run away or they might have already run...
Complaint comments  Read comments Complaint category Travel & Vacations

Sunstar Club — Holiday club membership

 Kapal Niranjan on May 26, 2017
Sunstar the club - big fraud - not providing services - need full refund of money on 06-Feb 2017 i received a call from sunstar the club for free dinner at itc welcome hotel dwarka delhi. I reached their with my wife, their executive mohit porwal and his manager sudhir barnwal gave presentation. Facilities promised - 20 year club membership - 240 nights in 5 star hotel across india, uae membership, refund in case of not using the service. I paid amount rs 60000 by credit card on the spot....
Complaint comments  Read comments [1]Complaint category Desktop Computers

Sunstar Club — Cannot contact sunstar. Ahmedabad office closed. I want refund of my money

 rbp1970 on May 25, 2017
Due to busy schedule i could not check in at hotels but requested by email for rs 4000 p. M. For not availing the holidays. Twice got the cheque but now since february 2017 no response to email or phone calls. Visited their office two days before but the name has changed and property sold out at venus atlantis 4th floor no. 406. I want my money back. Please help me to get my full money back. This is purely a fraud and cheating company. My membership is in the name of dhruti rakesh parekh with diamond membership....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Sunstar Club — The club membership

 bhervi shukal on May 23, 2017
Sunstar the club is totally fake. They had called up and one day sales person visited at our place. They convinced us to be the member of the club saying they will provide us 12 nights every year for 20 years. They have tie ups with major 5 star properties and hence we visited j w marriot mumbai in regards to this. They promised a stay whenever we request, but i m really disappointed as i have been trying to book a stay since past 3 to 4 months but unable to do so. They r neither responding on mails nor on calls, its purely a fraud company. I am using this medium so that they don't cheat other people....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Sunstar Club — No contact available

 SohamG on May 18, 2017
I want to use my membership in sunstar club but it seems to have cheated us and are running away hiding.
No one picks up calls, all numbers are said to be unavailable and the most important thing is that even their nonsense office is closed from over the month.
Also their so-called created fakers website "sunstarclub.in" is not working at all. Neither are any of customer care services too.
So dear Sunstar club either return our invested money back or fulfill the requirements....
Complaint comments  Read comments Complaint category Other

Sunstar Club — Refund of registration fee of Rs.15000 for not getting response

 sharmabj on May 15, 2017
I has registered with Sunstar Club after giving Rs. 15000/- (fifteen thousand only) on 25-12-2016. However, I tried to contact them on their mobile no. for booking hotel. But they are not lifting the my call. Also their site is not active. Following were the no. to whom I had called and they are not lifting my call
(1) Dhaval - 9898666011, 7016525047
(2) Arun - 9582930637
(3) 8000187652, 9624415915
(4) Yadav - 8866516089
(5) Gopak - 7211132569
(6) Yogesh - 7211132564
(7) Ahmedabad Office - 9601922223, 9601833336, 18005329979
I tried contacting...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — Cancellation of membership and refund my amount

 jaimin1982 on May 12, 2017
I am Jaimin Shah I have taken a membership from Sunstar Club having promised that club will be started in 2 years and also giving you 2000/- monthly payment if i do not use the monthly free hotel accommodation, I have been given an agreement where only our defaults are mentioned and no where mentioned that if they are not able to construct the club than what are the refund amount or other consequences and many more conditions that i have suggested to put in agreement. But they did not done and when i go for cancellation of my membership they have told that sir is not available and somehow delay...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Recently Discussed

11 days ago
Sunstar Club
Refund
17 days ago
Sunstar Club
refund of rs. 50000/-
22 days ago
Sunstar Club
cheating cheating cheating I want refund with interest.
Sunstar Club
membership agreement with detail of promises along with guideline to follow.
Sunstar Club
sunstar club money refund

Featured Complaints

www.bdomains.com