Sunstar Club Customer Care
Goodluck Hotel Ltd.
Customer satisfaction rating: 4%
Submit a Complaint
103
COMPLAINTS

Sunstar Club Customer Care

Goodluck Hotel Ltd.

Address
406, Venus Atlantis, Prahladnagar
Ahmedabad
Ahmedabad District
Gujarat
India - 380054

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
21
down
55

Mobile:
Mobile:
up
22
down
41

Additional info
Mumbai Office
706, Cosmos Plaza,
D N Nagar Metro Station,
J.p. Road.
Andheri West - 400053

Vadodara Office
302, Tilak Complex,
Opposite Sbi Bank,
Jetalpur Road, Alkapuri,
Vadodara

Delhi Office
518/a, Somdutt Chamber-02,
Bhikaji Camapalace,
New Delhi - 110066

Rajkot Office
806, Gurukrupa Complex,
Opposite Tata Docomo Showroom,
Limbda Chowk
Rajkot

Surat Office
305, 3rd Floor Milagro, Udhna
Magdalla Road,
Vesu, Surat - 395007

Pune Office
No, 315-317, Sohrab Hall 21 Sassoon Road
Pnq Pune
Maharastra - 411001

Jaipur Office

312 To 318, 3rd Floor,
Plot No:-k-12,
Malviya Marg, C-Scheme,
Jaipur


View More Information...

Customer satisfaction rating
4%
Complaints
103
Pending
0
Resolved
4
Bad
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Sunstar Club related photos (12)

Sunstar Club Complaints & Reviews

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Sunstar Club — membership agreement with detail of promises along with guideline to follow.

 Minesh_Shah on Aug 10, 2017
I become member at Pune, through your representatives - Gopalbhai, Nikhat and Shushil. I am still awaiting for membership agreement, which should contain detail of all the promises made at the time of payment. I have not received payment receipt also and getting all the lines closed. Along with these details, process / guideline was to be received, which is to be followed to take benefits of membership. Hence, I need refund of my money along with all incidental charges. Revert per return on my mobile No. 9823230155 / 7977495858. - Minesh Shah....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — non-fulfilment of contract.

 Narinder Bhandari on Aug 4, 2017
I joined the club, when their team visited chandigarh on 21 february 2017, by paying ire 1, 70, 000 /-

I joined it only because i was promised that w m merriot hotel in chandigarh is also a member of your club, and i and my family can visit and use their health club everyday without paying any money.

I was told that i shall receive the membership card and other kit by mid-march.

Nearly six months have passed since i made the payment, but so far no kit has been received, nor is the merriot hotel a member of the sun star club.

I, therefore,...
Complaint comments  Read comments Complaint category Business & Finances

Sunstar Club — no booking

 Jirawala Hitesh on Jul 26, 2017
All owner in jail what happened our money
No booking
What happen my hardcore earn money
Raman kapoor and all who involved in this scam retains in jail till all money not refund to investors
Example subroto roy sharma company

When took membership company promise you got five star hotel stay 12 night in year but company booking site blocked so want my money back 108000...
Complaint comments  Read comments Complaint category Computers & Accessories

Sunstar Club — sunstar club money refund

 Bhowmix on Jul 16, 2017
We enrolled for the sun star club membership for 20 years this january 2017, from ahmedabad gujarat under the premises that a yearly holiday can be booked anywhere in india in the listed hotels as given in the brochure then provided, and just incase the facilities are not availed the offer will be carried forward onto the following year.

An amount of inr 1, 96, 000 had been paid vide cheque to goodluck hotels pvt. Ltd. ; issued on the 11th of jan 2017. We were also provided with an agreement on stamp paper along with membership cards for myself and my daughter.

Membership...
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Sunstar Club — Complete fraud

 Jasbir yadav on Jul 8, 2017
Hi
I have got call and we had meeting at welcome hotel dwarka whare they offered a deal and I paid 1.2 lakh for a membership
I got the members I'd-2016 1411 1114
But then after either the provided number in membership is not valid or not picked up
The guy name Tapas who was the interface for me for any help is even not responding
This give me a feeling of complete fraud
Plz let me know the next action
I am thinking about to lodge a police complaint as all the transactions and paper are with me and is an hard core earned money invested...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Sunstar Club — Refund of Membership Amount-Sunstar Club

 Kamlesh Parikh on Jul 4, 2017
The Goodluck Hotels Co entered into an agreement on 7/1/2017 for Membership of the Sunstar Club. However, it is learnt from Media that the Co Promotors are absconding and people are looking for them for getting their money back, the proomoters are in Police Custody.

Kindly do the needful to get my money back for the amount of Rs 1, 65, 000/-....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — Sunstar group seems to be fraud

 Shipra Aman on Jun 19, 2017
I want to use my membership in sunstar club but it seems to have cheated us and are running away hiding.
No one picks up calls, all numbers are said to be unavailable and the most important thing is that even their nonsense office is closed from over the month.
Also their so-called created fakers website "sunstarclub.in" is not working at all. Neither are any of customer care services too.
So dear sunstar club either return our invested money back or fulfill the requirements......
Complaint comments  Read comments Complaint category Travel & Vacations

Sunstar Club — Non receipt of documents (Membership card / benefit details)

 Hukam Chand Rana on Jun 18, 2017
Representative of this club, mr. Kuldeepak sharma, designated as manager and consultant mr. Shahrukh called me and my spouse at hotel bella vista in panchkula (Haryana) for a meeting on 10th mar 2017, about holidays package on behalf of sunstar club and they convinced me to be a member of this club for five years by paying rs. 50, 000 /- and have offered me a membership from 10 mar 2017 to 10 mar 2022 for which i have paid rs. 46, 000 from debit card and rs. 4000 as cash for the said transaction.

Mr. Sharma has promised that you would be getting a membership card alongwith benefit...
Complaint comments  Read comments Complaint category Travel & Vacations

Sunstar The Club — Office closed now, promises unfulfilled

 deshna shah on Jun 1, 2017
My parents went to Hyatt, Ahmedabad after seeing an add in newspaper about a presentation. They promised to give 12 nights for 1 lakh 20 000 with hotels they have tied up with for 20 years. If we don't use that we get the refund, 2000 per night. They gave us receipts and membership card after a lot of insisting. We had spent 4 days at a resort in November but after that they don't recieve any calls, their office is closed and lot of people have filed complaint against them and I would like to get my refund soon. Now there website is also not seen. They can run away or they might have already run...
Complaint comments  Read comments Complaint category Travel & Vacations

Sunstar Club — Holiday club membership

 Kapal Niranjan on May 26, 2017
Sunstar the club - big fraud - not providing services - need full refund of money on 06-Feb 2017 i received a call from sunstar the club for free dinner at itc welcome hotel dwarka delhi. I reached their with my wife, their executive mohit porwal and his manager sudhir barnwal gave presentation. Facilities promised - 20 year club membership - 240 nights in 5 star hotel across india, uae membership, refund in case of not using the service. I paid amount rs 60000 by credit card on the spot....
Complaint comments  Read comments [1]Complaint category Desktop Computers

Sunstar Club — Cannot contact sunstar. Ahmedabad office closed. I want refund of my money

 rbp1970 on May 25, 2017
Due to busy schedule i could not check in at hotels but requested by email for rs 4000 p. M. For not availing the holidays. Twice got the cheque but now since february 2017 no response to email or phone calls. Visited their office two days before but the name has changed and property sold out at venus atlantis 4th floor no. 406. I want my money back. Please help me to get my full money back. This is purely a fraud and cheating company. My membership is in the name of dhruti rakesh parekh with diamond membership....
Complaint comments  Read comments [1]Complaint category Entertainment and Recreation

Sunstar Club — The club membership

 bhervi shukal on May 23, 2017
Sunstar the club is totally fake. They had called up and one day sales person visited at our place. They convinced us to be the member of the club saying they will provide us 12 nights every year for 20 years. They have tie ups with major 5 star properties and hence we visited j w marriot mumbai in regards to this. They promised a stay whenever we request, but i m really disappointed as i have been trying to book a stay since past 3 to 4 months but unable to do so. They r neither responding on mails nor on calls, its purely a fraud company. I am using this medium so that they don't cheat other people....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Sunstar Club — No contact available

 SohamG on May 18, 2017
I want to use my membership in sunstar club but it seems to have cheated us and are running away hiding.
No one picks up calls, all numbers are said to be unavailable and the most important thing is that even their nonsense office is closed from over the month.
Also their so-called created fakers website "sunstarclub.in" is not working at all. Neither are any of customer care services too.
So dear Sunstar club either return our invested money back or fulfill the requirements....
Complaint comments  Read comments Complaint category Other

Sunstar Club — Refund of registration fee of Rs.15000 for not getting response

 sharmabj on May 15, 2017
I has registered with Sunstar Club after giving Rs. 15000/- (fifteen thousand only) on 25-12-2016. However, I tried to contact them on their mobile no. for booking hotel. But they are not lifting the my call. Also their site is not active. Following were the no. to whom I had called and they are not lifting my call
(1) Dhaval - 9898666011, 7016525047
(2) Arun - 9582930637
(3) 8000187652, 9624415915
(4) Yadav - 8866516089
(5) Gopak - 7211132569
(6) Yogesh - 7211132564
(7) Ahmedabad Office - 9601922223, 9601833336, 18005329979
I tried contacting...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — Cancellation of membership and refund my amount

 jaimin1982 on May 12, 2017
I am Jaimin Shah I have taken a membership from Sunstar Club having promised that club will be started in 2 years and also giving you 2000/- monthly payment if i do not use the monthly free hotel accommodation, I have been given an agreement where only our defaults are mentioned and no where mentioned that if they are not able to construct the club than what are the refund amount or other consequences and many more conditions that i have suggested to put in agreement. But they did not done and when i go for cancellation of my membership they have told that sir is not available and somehow delay...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — Not received membership card

 Anil Shah74 on May 11, 2017
I have made payment of rs.38000 for sunstar club gold membership (In name of my wife shilpa a shah) which is a club of goodluck hotels pvt ltd on dt.23/3/2017 as full payment vide receipt no. 4955 as per their executive ms. Devangi mathukiya and sameer mansuri presentation to us in hotel pride ahmedabad. This payment made by my credit card standard chartered card (Rs.10000) and icici bank card (Rs.28000). After payment they told me that within 15-20 days we receive our welcome letter and membership card. I have waited for 25 days but not received and any welcome letter or any membership card. I...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Sunstar Club — Sunstar the club a big fraud company need refund

 aaahuja on May 10, 2017
Sunstar the club - big fraud - not providing services - need full refund of money on 25th jan 2017 i received a call from sunstar the club for free dinner at itc welcome hotel dwarka delhi. I reached their with my wife alisha ahuja, their executive mohit porwal and his manager sudhir barnwal gave presentation. Facilities promised - 20 year club membership - 240nights in 5 star hotel across india, dae membership, refund in case of not using the service. I paid amount rs105000 by credit card - rs25000 on the spot and by cheque rs80000 next day. This company is a big fraud as they blocked my no. And...
Complaint comments  Read comments Complaint category Travel & Vacations

Sunstar Club — Fraud done by Sunstar club

 Avineet Sodhi on May 7, 2017
I have also got a call from sunstar co. For dinner in bella vista panchkula on 14th march 2017. I also took membership for 120000 rs. Now office has been shut down within one month. Given no. S are not existing. This was my hard earned money. It's a big fraud done by sunstar club. I never got any welcome call nor the kit. Things were really suspicious from the first day i think all the members should collectively do something....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Sunstar Club — Good luck villas 2 project of saturn infracon pvt. Ltd. (Now "sunstar club")

 Shiv1991 on May 7, 2017
I had purchased a plot in Good Luck Villas 2 of "Saturn Infracon pvt. ltd.", then "Saturn Infraspace Ltd." and now it is "Sunstar Club". It's owner is Raman Kapoor. My plot no. C-45 and I had purchased this plot in 2012 with 1 year cash payment option.The plot is situated at ghyamshyampar, near bagodara. I paid all the instalments totalling Rs. 3, 35, 000 and they issued a share certificate in my name. when i asked for document registration in my name, they said that NA and NoC is in process, when it will come, the process of document registration will start. Further, they said the scheme is of...
Complaint comments  Read comments Complaint category Building Developers

Sunstar Club — Sunstar club fraud

 bpatnala on May 6, 2017
Sunstar club started a scheme with hotel accommodation in itc hotels. The board members are kapildev cricketer, govinda, actor. I paid more than one lakh for membership in delhi. Now the phone numbers are not reachable. It seems big fraud. I have the letters sent by the club. Address is good luck hotels ltd, 406, venus atlantis, prahladnagar, ahmedabad.
Regards,
Bhaskar....
Complaint comments  Read comments Complaint category Other

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