Sunstar Club Customer Care
Goodluck Hotel Ltd.
Customer satisfaction rating: 4%
Submit a Complaint

Sunstar Club Customer Care

Goodluck Hotel Ltd.

406, Venus Atlantis, Prahladnagar
Ahmedabad District
India - 380054

Customer Care Phone Numbers and Contacts



Additional info
Mumbai Office
706, Cosmos Plaza,
D N Nagar Metro Station,
J.p. Road.
Andheri West - 400053

Vadodara Office
302, Tilak Complex,
Opposite Sbi Bank,
Jetalpur Road, Alkapuri,

Delhi Office
518/a, Somdutt Chamber-02,
Bhikaji Camapalace,
New Delhi - 110066

Rajkot Office
806, Gurukrupa Complex,
Opposite Tata Docomo Showroom,
Limbda Chowk

Surat Office
305, 3rd Floor Milagro, Udhna
Magdalla Road,
Vesu, Surat - 395007

Pune Office
No, 315-317, Sohrab Hall 21 Sassoon Road
Pnq Pune
Maharastra - 411001

Jaipur Office

312 To 318, 3rd Floor,
Plot No:-k-12,
Malviya Marg, C-Scheme,

View More Information...

Customer satisfaction rating
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Sunstar Club related photos (13)

Sunstar Club Complaints & Reviews

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Sunstar The Club — company not in existence anymore.

 kishukhatkhat on Feb 3, 2018
On 9th january 2017 i was invited to hotel marriot juhu along with my wife for a free dinner from sun star club. After we completed having dinner one mr sanjay rai (Mob no:[protected], & manager mr nishant singh mob:[protected]) supposed be the employees of sunstar club approached us for the membership of the club with package of 12 nights free stay in a year in various hotels at various places for 20 years. They coaxed me into ecoming member by showing club brochure with film stars govinda, ravi kishan & mr kapil dev being joint directors of the club with head office in ahmedabad & branch office...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Sunstar Club — holiday membership plan sold by sunstar club to me

 smohan0909 on Jan 18, 2018
The representatives of sunstar club gave us a presentation on 17 october 2016 at itc welcome hotel, sector 10, dwarka, new delhi.
I was convinced to buy the membership and i also made a payment of inr 28, 400/- through my citibank debit card and rest i agreed to make through emis. I was given assurance that the agreement will reach my residential address within a week.

Till date i haven't received such agreement. I did requested for some vacation booking after i bought this membership but was not given due to rushes.

I have copies of such emails exchanged with...
Complaint comments  Read comments Complaint category Entertainment and Recreation

Sunstar Club — membership fraud

 Purvinramolia on Jan 12, 2018
Hello, i pay sunstar club rs. 2, 60, 000/- for platinum membership in the year 2016 november month. Till date i am not getting any benefit and legal documents except membership card. I am contact them for a long time but they are not replying and now their office is permanently closed in ahmedabad and phone numbers are not working. Please raise a complaint against them do some action towards sunstar the club and managing director raman kapoor.

Waited for reply...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — sunstar club ahmedabad is a fraud company

 MPDelhi on Oct 27, 2017
They are ahmedabad based company. They had called me and my husband for a meeting with dinner on 21st dec. 2016 at itc welcome group hotel dwarka. There they tried to convince us for taking their membership of 20 yrs. They did not leave till we paid an advance of rs.5000 through credit card and then a person followed us home and took another rs.1, 05, 000/-. Total rs.110000. Next day we visited again for cancellation of membership but they said they will not give any refund. Initially they were responding to mails but never could give us a booking. Now they neither pick up calls nor respond to emails....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — request for the refund of membership money

 nutan41 on Oct 25, 2017
I became the member of this fraud company so called sunstar club in february 2017 by paying 1 lac in ahmedabad. After becoming the member i got the hotel offer for two days in udaipur in march. Last month i wanted to book the hotel once again as i was planning for my holiday trip, but they were unreachable over phone and no response received via email. I had a doubt, so i visited to their office, located in prahlad nagar, ahmedabad. Then i came to now their reality. Now i want my money back. Please help me....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Sunstar Club — fraud done by this company

 vikastayer01 on Oct 10, 2017
There was a team of executives who visited my office telling there are celebrities who are directors in this company like govinda oil actor, kapil dev cricketer and ravi krishan film actor which gave me confident in taking this club membership.
I had paid 1000000 for this club membership through my credit card city bank and this money was paid in their bank.
As this company is not existing and their bangalore office and website also not responding and i have heard in news that this company is considered as fraud there is a proof of me giving this money to them through my credit card...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — refund of rs. 50000/-

 Anil327 on Oct 4, 2017
Respectfully submitted that after receiving telephonic invitation, i alongwith my wife attended the camp at hotel bella vista, panchkula, haryana on 02.04.2017 organized by “goodluck hotels ltd.”. Your representative ms. Priyanka briefed us plan of sunstar the club and your manager mr. Vineet manchanda requested us to join the club. We accepted the membership of ‘sunstar the club‘ and signed a contract and paid of rs. 50000/- (Rupees fifty thousand) as advance payment through my sbi debit card. Mr. Vineet manchanda, manager, with whom the contract was signed assured that we will get the...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — company is fraud and doing fake deal

 ami_kak on Sep 25, 2017
I am amit paul, got call from “sunstar the club” for attending a seminar with family at novotel hotel pune on 6th jan, 2017
So 7th of jan we attained the program, they made individual family communication regarding their holiday package. We were convinced about their plan. Their zonal manager also came and she convinced us and add few more facilities. I took sunstar membership on my wife (Kakoli paul) name and payment 45, 000/- through my credit card at novotel hotel on same day. Below are the details offered which they given us.
Deal sign off after mutual agreement with sunstar...
Complaint comments  Read comments Complaint category Travel & Vacations

Sunstar Club — cheating cheating cheating I want refund with interest.

 montu464342 on Sep 22, 2017
I got call from sunstar club to have meeting in pride, meeting they demonstrated about new club and option of hotel stay 12 nights every year for 20 years. I had some doubt so they gave option to pay rs. 15, 000 and get experience of one property for 2 night. But my busy schedule i am not go to check hotels which they provided. One day i check the website at that time website is not working and i had doubt i called the sales team of sunstar and they are not received call one day they will shut down everything....
Complaint comments  Read comments [2]Complaint category Clubs, Bars, Restaurants

Sunstar Club — non receipt of membership card and non response of anything from company.

 Machhindra Tandale on Aug 20, 2017
I with my family were attended compain as per call received from sales executives of sunstar company and the company has been dispatched only terms and conditions on stamp paper.
Thereafter we have tried to contact so many times but the given phone number is not reached and not in service.
This happened 10 months ago when sales executives assured us for 25 years membership of 5star and 7star hotels stay facilities.
For that i have paid rs 80000 /-at that time by credit card and debit card but afterwards no response is received from company till date.
Now we are reached...
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — membership agreement with detail of promises along with guideline to follow.

 Minesh_Shah on Aug 10, 2017
I become member at Pune, through your representatives - Gopalbhai, Nikhat and Shushil. I am still awaiting for membership agreement, which should contain detail of all the promises made at the time of payment. I have not received payment receipt also and getting all the lines closed. Along with these details, process / guideline was to be received, which is to be followed to take benefits of membership. Hence, I need refund of my money along with all incidental charges. Revert per return on my mobile No. [protected] / [protected]. - Minesh Shah....
Complaint comments  Read comments [1]Complaint category Clubs, Bars, Restaurants

Sunstar Club — non-fulfilment of contract.

 Narinder Bhandari on Aug 4, 2017
I joined the club, when their team visited chandigarh on 21 february 2017, by paying ire 1, 70, 000 /-

I joined it only because i was promised that w m merriot hotel in chandigarh is also a member of your club, and i and my family can visit and use their health club everyday without paying any money.

I was told that i shall receive the membership card and other kit by mid-march.

Nearly six months have passed since i made the payment, but so far no kit has been received, nor is the merriot hotel a member of the sun star club.

I, therefore,...
Complaint comments  Read comments Complaint category Business & Finances

Sunstar Club — no booking

 Jirawala Hitesh on Jul 26, 2017
All owner in jail what happened our money
No booking
What happen my hardcore earn money
Raman kapoor and all who involved in this scam retains in jail till all money not refund to investors
Example subroto roy sharma company

When took membership company promise you got five star hotel stay 12 night in year but company booking site blocked so want my money back 108000...
Complaint comments  Read comments Complaint category Computers & Accessories

Sunstar Club — sunstar club money refund

 Bhowmix on Jul 16, 2017
We enrolled for the sun star club membership for 20 years this january 2017, from ahmedabad gujarat under the premises that a yearly holiday can be booked anywhere in india in the listed hotels as given in the brochure then provided, and just incase the facilities are not availed the offer will be carried forward onto the following year.

An amount of inr 1, 96, 000 had been paid vide cheque to goodluck hotels pvt. Ltd. ; issued on the 11th of jan 2017. We were also provided with an agreement on stamp paper along with membership cards for myself and my daughter.

Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Sunstar Club — Complete fraud

 Jasbir yadav on Jul 8, 2017
I have got call and we had meeting at welcome hotel dwarka whare they offered a deal and I paid 1.2 lakh for a membership
I got the members I'd[protected]
But then after either the provided number in membership is not valid or not picked up
The guy name Tapas who was the interface for me for any help is even not responding
This give me a feeling of complete fraud
Plz let me know the next action
I am thinking about to lodge a police complaint as all the transactions and paper are with me and is an hard core earned money invested...
Complaint comments  Read comments [1]Complaint category Travel & Vacations

Sunstar Club — Refund of Membership Amount-Sunstar Club

 Kamlesh Parikh on Jul 4, 2017
The Goodluck Hotels Co entered into an agreement on 7/1/2017 for Membership of the Sunstar Club. However, it is learnt from Media that the Co Promotors are absconding and people are looking for them for getting their money back, the proomoters are in Police Custody.

Kindly do the needful to get my money back for the amount of Rs 1, 65, 000/-....
Complaint comments  Read comments Complaint category Clubs, Bars, Restaurants

Sunstar Club — Sunstar group seems to be fraud

 Shipra Aman on Jun 19, 2017
I want to use my membership in sunstar club but it seems to have cheated us and are running away hiding.
No one picks up calls, all numbers are said to be unavailable and the most important thing is that even their nonsense office is closed from over the month.
Also their so-called created fakers website "" is not working at all. Neither are any of customer care services too.
So dear sunstar club either return our invested money back or fulfill the requirements......
Complaint comments  Read comments Complaint category Travel & Vacations

Sunstar Club — Non receipt of documents (Membership card / benefit details)

 Hukam Chand Rana on Jun 18, 2017
Representative of this club, mr. Kuldeepak sharma, designated as manager and consultant mr. Shahrukh called me and my spouse at hotel bella vista in panchkula (Haryana) for a meeting on 10th mar 2017, about holidays package on behalf of sunstar club and they convinced me to be a member of this club for five years by paying rs. 50, 000 /- and have offered me a membership from 10 mar 2017 to 10 mar 2022 for which i have paid rs. 46, 000 from debit card and rs. 4000 as cash for the said transaction.

Mr. Sharma has promised that you would be getting a membership card alongwith benefit...
Complaint comments  Read comments Complaint category Travel & Vacations

Sunstar The Club — Office closed now, promises unfulfilled

 deshna shah on Jun 1, 2017
My parents went to Hyatt, Ahmedabad after seeing an add in newspaper about a presentation. They promised to give 12 nights for 1 lakh 20 000 with hotels they have tied up with for 20 years. If we don't use that we get the refund, 2000 per night. They gave us receipts and membership card after a lot of insisting. We had spent 4 days at a resort in November but after that they don't recieve any calls, their office is closed and lot of people have filed complaint against them and I would like to get my refund soon. Now there website is also not seen. They can run away or they might have already run...
Complaint comments  Read comments Complaint category Travel & Vacations

Sunstar Club — Holiday club membership

 Kapal Niranjan on May 26, 2017
Sunstar the club - big fraud - not providing services - need full refund of money on 06-Feb 2017 i received a call from sunstar the club for free dinner at itc welcome hotel dwarka delhi. I reached their with my wife, their executive mohit porwal and his manager sudhir barnwal gave presentation. Facilities promised - 20 year club membership - 240 nights in 5 star hotel across india, uae membership, refund in case of not using the service. I paid amount rs 60000 by credit card on the spot....
Complaint comments  Read comments [1]Complaint category Desktop Computers

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