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Surat Diamond Jewelry Complaints & Reviews

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Last updated Mar 13, 2023
Complaints 14
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9
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Surat Diamond Jewelry reviews & complaints(14)

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Address:https://www.suratdiamond.com/

Order Status :PAYMENT RECEIVED
Order Date :10/03/2023
Order No :SDRING/3/2023/3235

Diamond Details : 0.90ct Round Diamond, Cut - Good, Clarity - SI2, Colour -O, Stock #:[protected]

Payment: Rs. 37, 967.00

https://www.suratdiamond.com/

I have attached a payment screenshot and a website screenshot, which confirms payment is received, customer care is not responding and...
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A
Anujaya Jain
Aug 27, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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My order is not delivered.

Hi,
I have placed an order with surat diamonds on 14th August 2022 with orderid-
SD/8/2022/199974 which had pendant and earrings. I have not received any update on these delivery of my product yet. Money is deducted from my account. Please let me know what should I do now.
Thanks...
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R
Rajendra bhai Dhole
from Surat, Gujarat
Mar 2, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
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Diamond office

Address:Surat Gujarat dimuond office
Website:Surat Gujarat

TEAM FREE FIRE GARENA

please debanned my account I waited a long time to get unbanned, please help me Debanned my account I promise I won't break the rules and that I will play legit 🥺

my charecter id.[protected]
my account name.(hyperga0227T)

thank you so much...
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D
Daman jeet
from Delhi, Delhi
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They did not delivered my gold yet

Address:New Delhi, Delhi

Hi I m Daman jeet.I took swarn mundra plan from Surat diamond jewellery pvt ltd through Reliance Money 2 year back.after some installment i was not satisfied with their services so i stoped my all next payment and till that time i had paid 24 thousand rupee.Before they guys told me that you will get your gold very soon and from last 3 month that time not come yet.whenever i call them they guys just say u will get it next 48 hours.they ask...
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V
vcsmails
from Pune, Maharashtra
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Inferior product quality

Address:Thane, Maharashtra

I have placed order for a diamond pendent through on-line purchase. The pendant was supposed to be of 18 cart gold. When the product delivered I got it checked at one of the most trusted Jwellary shop and found that it was only of 11.5 carat gold.

When I complained to the seller, they did not responded to my complaint after making repeated calls, they finally agreed to return my money without any damages.

Very...
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A
asadlion
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

22 days over, my Order not dispatched & not delivered.

I order Diamond ring in Suratdiamond.com by online payment,
22 days is over still they not dispatch my order,
First i contact them after a week 7 days, they said, ring is in manufacturing, it take 10 days, after that it will dispatch,

i contact them after 12 days, they say you order is near to dispatch it will complete in this week, i call them after 16 days, they say same, and Now also same, 22 days over,br...
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V
vkrohilla
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received order

Address:Mumbai City, Maharashtra

THIS IS VINOD ROHILLA. I BOOKED A SET WITH SURAT DIAMONDS ON 14/7/2011 FORM SURAT DIAMONDS. I MADE PAYMENT BY CREDIT CARD. AFTER WAITING SO MANY DAYS ON 27/7/2011 MAIL COMES IN WHICH THEY SAID YOUR ORDER NO 17977 HAS SHIPPED ON 27/7/2011. BUT I HAVENOT RECEIVED MY ORDER. I TAKED TO CUSTOMER CARE THEY SAID ORDERED IS SHIPPED. I SAID I HAVNOT RECEIVED... I TOLD THEM TO GIVE ME DOCKET NO. THE SAID THEY WILL MAIL ME ...BUT NO MAIL TILL 29/7/2011....
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Nitesh_Sharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

www.suratdiamond.com

Few Weeks back I order one pair of diamond earrings for my wife from www.suratdiamond.com which cost me around INR 17,500, got the product deliver on time , but was surprise with the way they people deal.
firstly product was send without any invoice , when i raise this concern and they react and send me the invoice but without any product specification written on this (No diamond Cts, Color...
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DeccanCharger
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No delivery of Pearl Pendant

Address:Hyderabad, Andhra Pradesh

I ordered for Pearl Pendant as part of Imint offer Surat diamond has debited my amount but still not deliverred the pendant. Customer care is worst no response to emails WORST company never do any business with them. I am checking options to file the Fraud case against them...
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S
shivajk
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order misused... merchant or payment gateway

Dear Sir,

I have placed the order through this site "http://suratdiamond.com".

Here is the order details: P-145 A hearty Affair, Pendant- order no : SD/2/2011/2445.

And I have made payment through the same website. Amount also deducted from my SBI A/C.
Details:
TO TRANSFER
INB Surat Diamonds Jewellery
MERCHANT_CODE Paymen
14069495IG40120192
TRANSFER...
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piltey
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not received the given order

Address:Khammam, Andhra Pradesh

DEAR SIR,
THIS IS RADHAKRISHNA I HAD ORDERED SURAT DIAMOND JEWELERY SET 84 ITEMS ON 11/12/2010. BUT I HAD RECIEVED BEAUTIFUL TRADITIONAL JEWELS ON 17/12/2010. I HAD ALREDY GIVEN COMPLAINT ON 17/12/2010. THEY TOLD TO RETURN THE SET TO THE ADRESS VENDY FASHION KABIR JEWELS (P) LTD, 823/824 , IJMIMA, BEHIND GOREGAON SPORTS CLUB , LINK ROAD , MALAD (W), MUMBAI (400022). I HAD ATTACHED THE PHOTO COPY IN THAT SET AND SEND...
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Virendra Kumar Nishad
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My order was not delivered.

I have purched a set of books from India Today Book Club in which I got a gift voucher worth Rs. 5000/- by which i can either choose a holiday package or purched a diamond jwellery from Surat Diamond Jewellery Pvt Ltd. I selected second option and ordered a diamond earring of Rs. 10000/- from Surat Diamond Jewellery Pvt Ltd on 09-Sep-2008 by Order Number : SD/2008/1137. They replyed me through e-mail that my order was accepted and i have...
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Nipun Kain
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no reebok shoes and no refund on jewellery

India Today offered me Sacred chants for 2000/-I recd those.Then they offered:1)free holiday
2)Reebok shoes
3)5000/-off on selected Surat Diamonds jewellery
Someone called and asked me what size of shoes I reqd.That was the last I heard...When I mailed them 2 mths later to find out about the shoes, I was told that the offer was not there.When I gave them proof, they backtracked and promised to send an order form.That...
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K.ARUNACHALAM KANNAN
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT RECEIVED THE PRODUCT

SIR I HAVE ORDERED HAMPER 33 ON 17/09/2008. BU USING THE UNIQUE NUMBER TO CLAIM THE SPECIAL OFFER GIVEN BY YOU. I HAVE ALSO PAID THE EXCESS AMOUNT ALSO. BUT TILL NOW I HAVEN'T RECEIEVED THE PRODUCT. HEREWITH I AM ATTACHING THE ORDER RECEIPT FOR YOUR CLASSIFICATION. OD ME THE NEDFULL AS EARLY AS POSSIBLE.
THANKING YOU K.ARUNACHALAM KANNAN
Thank You, for your Order with Surat Diamond. Please print the order or save it for...
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