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SurPluss.in

[Resolved]  Surpluss.In — Non receiving of my product

Address:Karbi Anglong, Assam, 782462
Website:surplus.in

Dear sir, madam.

With humble prayer i inform you that i have ordered a jeans pant on 07/07/2016 amounting of rs 449/- and order no [protected]. But till now i have not received the product as the amount of rs 499 have been deducted from my bank account through my debit card.
Therefore i kindly request you to intimate the reason for non delivery of product even my deduction the amount of rs 499.

Regards,
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Oct 16, 2016
Complaint marked as Resolved 
SurPluss.in customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2016
SurPluss.in Customer Care's response Hi Utpal,

We are extremely sorry for the inconvenience, you order could not be completed because of not serviceable area, your amount has been refunded on 9-Aug 2016, please confirm if you have received it.
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Comments

Dear sir, madam.

With humble prayer i inform you that i have ordered a jeans on 09/07/2016 amounting of rs 3598/- and order no [protected]. But till now i have not received the product as the amount of rs 3598/- have been deducted from my bank account through my card.
Therefore i kindly request you to intimate the reason for non delivery of product even my deduction the amount of rs 3598/-.

Regards,
Reply
SurPluss.in Customer Care's response, Sep 15, 2016
Verified Support
HI, Vickey,
Your refund has been initiated on 19 Aug 2016 and hopefully you have received it, please confirm?

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    +91 11 3007 9000.
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    B1/E3, Mohan Cooperative Industrial Estate, Mathura Road, Delhi, Delhi, India - 110044
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