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SurPluss.in Complaints & Reviews

1.7
Updated: Jan 16, 2017
Complaints 45
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15
Unresolved
30
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SurPluss.in reviews & complaints(45)

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R
Rahul M.
from Chennai, Tamil Nadu
Jan 16, 2017
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Product not delivered

Address: New Delhi, Delhi, 110044
Website: www.surpluss.in

I have order a Jeans pant on 10th Jan 2017.
But till now there is no response for the delivery status.
Ever their contact [protected]@surpluss.in & Cust. Care No.[protected] is not working.
Mail is getting bounce to the id [protected]@surpluss.in

Order No. [protected]
Ordr Date - 1/10/2017

Kindly update the delivery status or Refund the money....
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A
Ashvin Godhaniya
from Surat, Gujarat
Dec 23, 2016
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Smartphone lenovo a850 4gb black

Address: New Delhi, Delhi, 110044
Website: www.supluss.in

I have ordered two lenovo a850 4 gb black smartphone on 12/12/2016 from surpluss.in

My order no. [protected] and [protected] are not received till date.

Payment is paid in well advanced for both order.

I have requested for cancel one order because it is duplicated by mistake by pressing f5, but there is no response of my mail from customer care....
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V
vicky ag
from Noida, Uttar Pradesh
Aug 2, 2016
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Delivery not done till today after payment on 09/07/2016 amt.3598/-

Address: Ghaziabad, Uttar Pradesh, 201001

Dear sir, madam.

With humble prayer i inform you that i have ordered a jeans on 09/07/2016 amounting of rs 3598/- and order no [protected]. But till now i have not received the product as the amount of rs 3598/- have been deducted from my bank account through my card.
Therefore i kindly request you to intimate the reason for non delivery of product even my deduction the amount of rs 3598/-.

Regards,...
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R
Roshan Chettri Chapa
Jul 28, 2016
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Goods still not deliver.

Address: New Delhi, Delhi
Website: surpluss. in

Hi i have perches Jens from surpluss. in on date 18.7.2016, but still not deliver in my address and I have already paid money also my order id [protected]... also I am traying to call many time in customer care no but they don't receive my cal so pls I request u to help me to get my presale....
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K
Kumar.utpal
from Mumbai, Maharashtra
Jul 27, 2016
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Non receiving of my product

Address: Karbi Anglong, Assam, 782462
Website: surplus.in

Dear sir, madam.

With humble prayer i inform you that i have ordered a jeans pant on 07/07/2016 amounting of rs 449/- and order no [protected]. But till now i have not received the product as the amount of rs 499 have been deducted from my bank account through my debit card.
Therefore i kindly request you to intimate the reason for non delivery of product even my deduction the amount of rs 499.

Regards,...
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K
Kumar.utpal
from Mumbai, Maharashtra
Jul 24, 2016
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Regarding non delivery of my product.

Address: New Delhi, Delhi, 782462
Website: surplus.in

Dear sir, madam.

With humble prayer i inform you that i have ordered a jeans pant on 07/07/2016 amounting of rs 449/- and order no [protected]. But till now i have not received the product as the amount of rs 499 have been deducted from my bank account through my debit card.
Therefore i kindly request you to intimate the reason for non delivery of product even my deduction the amount of rs 499.
Regards,...
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J
jignesh trivedi
from Patna, Bihar
Jul 11, 2016
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Defective mobile.

Address: New Delhi, Delhi, 385535
Website: surpluss.in

Hi,
I purchase mobile of lenovo p -780 on date 08/04/16 and my invoice no is - [protected] my buyer no is[protected] after two month the mobile is totally switch off so i went to lenovo care but they did not make job sheet due to no imei code and they advice to contect to surpluss.in.

Here i attach the copy of bill give me clearity on this....
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D
Dony Manuel
from Hyderabad, Telangana
Jun 1, 2016
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Order cancelled by their error and did not give the money even after a long time

Address: New Delhi, Delhi, 673602
Website: www.surpluss.in

My prepared order cancelled by them and I did not get my money back and did not give a proper response .. I want my money immediately to my account.. I don't want coupons.. They informed that they wil inform their decision in 24 hrs but now its more than 72 hrs.. my Rs.4500 holded with them a long time and i cant buy the product from outside..20 days left.. But no response.. I need my money.....
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V
vitthalbhaiya
from Nepanagar, Madhya Pradesh
Apr 25, 2016
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Defective product

Address: Surat, Gujarat, 395001
Website: www.surpluss.in

Purchased refurbished one plus one mobile from www.surpluss.in, on 06/04/2016 made payment cash on delivery basis, as we open the parcel and switch on the mobile screen was black and blank, i informed to surpluss.in on their no[protected]. person from other end Mr Lokesh told me that i need to go to service center and get DOA certificate but service center denied to provide DOA certificate. for continious 3 days i was moving from 1 to another...
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R
Ramanjaneyulu Kondaru
Apr 19, 2016
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I orderd one jeans pants product at 19th february 2016. Till now i did not received the product

Address: New Delhi, Delhi, 110044
Website: www.surpluss.in

I orderd one jeans pants product at 19th february 2016. Till now i did not received the product, even i had chatted couple of times with their support team but they did not responded properly. Below are the order details.

Transaction id:[protected]
Merchant website: www.surpluss.in
Amount paid: 1629.00
Order date:[protected]:21:29
Customer phone number: r

Thanks,
Ramanjaneyulu...
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M
Mjshakthi Heart Hi-Jacker
from Idukki, Kerala
Apr 11, 2016
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Mi4i mobile.

Address: Chennai, Tamil Nadu, 600050
Website: Surpluss.in

Respected Sir/M'am:
I need my new copy bill of my product order no given below. #[protected]. I purchase the date of 13/9/2015.coz my mob attend fault, so I get to service center and I need a information abt tis. It was one year warranty I have?so pls be quick to reply to my given mail ID [protected]@gmail.com. please accept my request. My getting touch pblm now. Bottom of the mob, 3sensor touch icons and display changed color automatically...
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K
kunal_123
from Nadaun, Himachal Pradesh
Feb 8, 2016
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About fake product sales and refund not done above one month

Address: Solan, Himachal Pradesh, 174101

Order Id :[protected], date : 21/12/2015
product has been handed over to Blue Dart Courier for process of refund according to instructions by their customer care, whose docket no. is [protected] & it has been delivered also. Till Date I have not received the cheque or cash. whenever i call them, they always tried to fool me ....
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S
Sinoj Sasidharan
from Kollam, Kerala
Feb 1, 2016
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Levis men 531 jeans

Address: New Delhi, Delhi, 110044
Website: www.surpluss.in

Hi,

I placed an order [Order #[protected]] for Levis Men 531 Jeans on November 15, 2015 . The status is shown as "Invoiced". It is almost a month now and I didn't get the same..

Kindly look into the matter and do the needful to provide the same.....
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N
neerajrao
from Gurgaon, Haryana
Jan 20, 2016
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Place a order dt. 16/01/2016 by hdfc credit card, but shipment not delivered

Address: New Delhi, Delhi, 110019
Website: surpluss.in

I purchase a mobile XOLO A 550 of Rs. 3009 from surpluss.in dt. 16/01/2016 and payment through my hdfc credit card on EMI bases. This amount debited on a/c on same day dt. 16/01/2016. And I recd a message from surplus.in your order no.[protected] dt. 16/01/2016 go to quality check. As on tele dated no information on my mobile or my mail id. so please help me....
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A
aksh jain
from New Delhi, Delhi
Jan 15, 2016
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BIll change

Address: 110031
Website: surpluss.in

I purchase a phone Xolo a500s From Surpluss.in. the invoice I am recieved is not original i was got a wrong bill. so please change my bill or phone as soon as possible. Thanking you M. [protected] please contact here....
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H
HeRo Jagpat
from New Delhi, Delhi
Jan 12, 2016
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Mobile xolo a500s for changing original invoice

Address: 110031
Website: surpluss.in

Sir i bye a phone xolo a500s from surpluss.in purchase date 07/11/2015. I have reacevied my phone but the bill i got with this product is incorrect. so please change my invoice as soon as possible. and contact us this matter.[protected]...
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S
ss.karma
from Bawal, Haryana
Jan 10, 2016
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Mobile handset

Address: New Delhi, Delhi
Website: surpluss.in

I had purchased a product (lenovo mobile) through surplus and got it delivered on 6/1/2016. On I understood none of the Sims' are working in the phone. As per the terms & conditions of the company the product should be returned by 7 days from delivery. So i first contacted the customer care but no one picks the call. So I sent an email but I dint get any response either for my email. I kept following up with them but still my effort was in...
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S
Suji3090
from Chennai, Tamil Nadu
Nov 28, 2015
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Cancellation is not happen after canceling the product

Address: New Delhi, Delhi
Website: Www.surplus.in

Hi I have order the Asus mobile in surplus.in site.latter by knowing some information I called and mailed the surplus customer care to cancel the order. They told it will don't in 24 hours and u will get confirmation mail and msg. But now I got the message stating that your Order will delivered by 12 of December. No response for my call and mail. I need to cancel my order and to return my money soon. Details Name sujithra Order...
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A
amansari
from Mumbai, Maharashtra
Nov 25, 2015
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Refund of amount rs. 7499. 00 against xiaomi redmi note 4g mobile

Address: Ranchi, Jharkhand, 834002
Website: surplass.in

I had placed an order for Xioami Redmi Note 4G mobile on 21.10.2015, order no.[protected], at the same time a message appeared as out of stock the item in the site of surpluss.in. After 10 days on 31.10.2015, I was received an email regarding dispatch of the same order. Immediately I had cancelled that order. On 6th Nov. 2015, I received a call from Blue Dart courier centre about the package for delivery. I informed to the Blue Dart...
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T
thyagarajan733
Nov 24, 2015
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Payment not received

Website: surpluss.in

My name is Thyagaraj D i have ordered Micro max Led tv, Order No.[protected] after 10 days they have informed your order is processing, then after two days customer people said, your Order is cancelled we will refund you money ...still i didnt get my money back......
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